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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1160 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the Victus 15.6" laptop's strong performance and good graphics capabilities for its price point. Many appreciate the option to upgrade the RAM, but some users mention that the battery life could be improved and that the screen brightness may not be sufficient in all situations. Additional feedback points to the build quality as decent and the weight as manageable. While some find the fan noise noticeable, others report that the laptop does not overheat excessively.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,160 reviews
  • Rated 2 out of 5 stars

    Okay-ish laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got CMOS battery issue and the laptop would stop working randomly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as fast as I thought it would be first laptop I've purchased in years. Downloaded one game and it said I needed to upgrade RAM. Kind of dissapointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Significant wifi issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with wifi. It drops connection constantly and there do not seem to be any fixes outside of replacing hardware.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, did not like the screen. Seemed like it was cheap and not very bright. Ended up returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Store experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Baught the laptop online while it sayd it is in stock at the local store so i would be able to pick it up in an hour , turns out it wasnt even in stock had to wait almost a week to receive And the touchpad doesnt even work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CPU Not As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is advertised with a i5 4.6Ghz processor, but the laptop I received has an i5 2.1Ghz processor. That is lest than half the clock speed. This was false advertising. When I spoke with Best Buy, they said I had to drive back to the store I picked it up at (2 hour trip) for any help with replacement. Best Buy made the mistake, Best Buy should fix it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New HP Victus laptop keeps being turned off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is being switched off automatically showing some kind of error. I have bought just one and a half months ago. This type of issue in such new and fresh laptops scare me a lot. May not purchase from them again in future.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken Device Received

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this laptop a day after Christmas cracked and destroyed and have not received a refund or follow through since it was reported. I have reached out to BestBuy on 2 occasions. Best Buy, please follow through.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    dude

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a 2 if not 1 and a half hour battery life….

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't shop at Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the customer service was terrible and I also bought another product at the same time which immediately broke and tried to return it and the customer service representative was so unbelievably rude that I gave my in-store credit to the security guard because I'll never shop at Best buy again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great for when it worked. Bad due to blue screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was great for a day then continued to over heat and blue screen.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unfortunately, Both came broken

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, Both came broken. Im sure its a great product but wont be repurchasing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no good. After 3 times using it the trackpad no longer functions and certain programs aren’t working correctly. A hard reset fixed it once but not the second time. Maybe Windows 11 just sucks but I’m not impressed with this. Haven’t tried gaming yet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buying again from Best Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my laptop in June 2023 only had it for 6 months. The lcd display started glitching. Now being charge a lot of money to fix it. 1 year Warranty don’t cover nothing. Wouldn’t recommend Best Buy as a place to buy from

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No. Just don’t. Motherboard issues, fan issues, sleep issues. Just don’t.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger not working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger was not working out of the box when I receive it, Best buy doesn't send replacement or fix it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy No go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is good But you guys need to have more flexibility for people who can’t afford it and try to budjet Best Buy sucks not the employees

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    biz

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chroms shuts down daily and my computer reboots all the time. Not a big fan of this thing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    false advertising

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was advertised to run stable diffusion, but it only has 6 gb of vram, not 8gb. This is blatant false advertising.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needs more improvement internally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wifes present unfortunate that it shuts down randomly within the 1st week of purchase.

    No, I would not recommend this to a friend
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