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Customer Ratings & Reviews

Your price for this item is $627.00
The comparable value price is $927.13

Customer reviews

Rating 4.5 out of 5 stars with 722 reviews

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Rating by feature

  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 722 reviews
  • Rated 5 out of 5 stars

    Wonderful gaming laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece loves it, and just as it’s expected to work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good laptop got on a great sale at 300 off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only for light gaming and web browse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only really suitable for really light games, wish i knew it was only 4gb vram before purchase and annoying refusing to wake from sleep with radeon gpu. Won't run squad or halo they looked like playdog

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Constant Crashing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, got it at a decent price but I can't recommend it. Good for gaming WHEN it works. Ever since I've got it, I've faced hundreds of BSOD crashes when running just about any game on launch, even small games like Roblox and Minecraft that it should have no issue running

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice entry level pc but graphics card will prevent you from doing too much

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good if you want blue screens

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop in oct 2024, since them i have had 4 blue screens of death. Rebooted and reset multiple times. Finally fixed it so far all good..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great fornthe price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best laptop. Very Laggy when 2 different software are open. Plastic feel and the touch pad is not that great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    put more money buy a better gaming laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good laptop for gaming. build quality is very bad. 8gb ram is just garbage and price to performance ratio is also not good. battery life is also not good can't even watch a full movie without plugin-in. Screen is also very bad low brightness and color accuracy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, pretty good gaming computer!! Good frame rate and was easy to get set up!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs OK having trouble playing games on it though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it makes a lot of noise while playing a game or anything you do really it over laps your games

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on the Black Friday sale for $429. It will not run Call of Duty or Red Dead Redemption 2. Even on all settings on low.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop okay until freeze and crashing constantly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop pretty okay with gaming but the laptop freezes at least 10-15 times a day or restarts itself. Which gets really annoying while playing games. Idk why it keep restarting and freezing but it’s really annoying

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Have to hold down keys for it to work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast like a gaming laptop, have to push and HOLD the keys for the keyboard to work. Its ridiculous and makes everything so much harder! Wouldnt buy this one again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is greedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great but i no longer want the item. Best buy doesn't do 30 days only 15 which seems like a scam tactic, Id really like to return this product and shop for a different product. The product is great Im just not getting my use considering I dont travel and game as much as I ThoughtI was going to be

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two weeks of my nine-year-old son using the computer, it started slowing down and froze in the middle of games. Now I can't return or replace it at the store. I have to deal with the HP warranty. I would not recommend this computer, so stay away from it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop twice and this is the second time that it has quit charging. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE if your trying to run any game at all your gonna get absolutely no where this laptop isnt even worth the 500 dollars i paid on sale for this thing it stutters on roblox i think thats all i need to say tbh DO NOT BUY THIS LAPTOP id give it 0 stars if i could

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cump

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow not really fast buggy at times etc not sure about gaming quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    M.2 screw stripped

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop but whom ever assembled my laptop decided yo overtightened the m.2 screw. This modle only has the one option to upgrade the drive and now i can't even do that. You could say its my fault, sure. But i know what im doing and this is insane. One star. HP get it together.

    No, I would not recommend this to a friend
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