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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 712 reviews

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  • Battery Life

    Rating 4.0 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 712 reviews
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it almost a year. I game moderately and it gives me no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop and it works great. I liked it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs another 8gb stick of ram and it's solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Just add another 8gh stick of ram and it's genuinely a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Run for this laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! My teenager loves this laptop. Great price and speed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid entry/budget gaming rig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good budget/entry gaming laptop. Running everything we throw at it very well. Will last us several years or be updatable in the future. Recommended!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Touch pad difficulties

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it on 2/26/2025 picked it up on the 27th and started seeing issues immediately. Warning my issues are not major but maybe something you might want to consider. Day one I was experiencing difficulties with the touch pad. It didn’t respond well, when ever I would go to scroll down it wouldn't stop scrolling. I would have to wait for it stop then try again. Eventually, I grew agitated and used my mouse to see if that would solve my problem which it did. Things went well until today which is March 2. I had another issue with the touchpad/ clicker. When I was moving files around on desktop the clicker turned my screen black I shut down the laptop, hit restart and just like that problem solved. A few hours later I was playing games and I went to click Edge and when I did my files open instead. I thought maybe I wasn't paying attention and went to click edge again. Once more files re-open and the only way I could access Edge was through clicking the windows button on keyboard and selecting it from the pop up menu. I understand that nothing is perfect and may have its bugs. With that being said I'm little disappointed because I thought this laptop was in great condition and new. I feel like I may have a refurbished one. If I have anymore issues I'll be sure to update y'all overall this pc is great for games like roblox, imvu, and other apps. But I wouldn't suggest games like SL, GTA, or COD.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I got a door buster deal so it was on sale for less than $500, great deal! I mostly use it for college, it’s been amazing for that. Thanks bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer and experience when purchasing computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc, but be ready to upgrade ram.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work's great, but anyone who buys it should be thinking about upgrading the ram sooner than later. regular use, uses about 88%-90%+ of the system ram. if you plan to have it shipped, Best Buy now uses Doordash to deliver product. if i knew they used Doordash, i wouldn't have accepted the free delivery, and just paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, performance is great and handles all my gaming and business needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp victus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product best laptop ever had plenty of ram and you can add more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect College Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my freshman college son. The laptop comes with a good specifications for a college student who also wants of play games. I upgraded the RAM to 32 GB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the amount of money I paid, this thing is a beast! Great little computer! Would definitely buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with this laptop purchase, I pretty much use it for my daily use, I only play one game and that’s StarCraft 2, which is a perfect gaming laptop for that specific game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Absolutely dies everything i need. Will be upgrading the ram though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my usage, might be the best pc I've had. Only complaint at the moment is the battery life, aside from that, I'd recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the laptop too much, but it loads steam and discord at least 3x faster than my old laptop. My only complaint so far is that the keyboard either isn't backlit or I didn't immediately see the option to turn it on. The storage space is a little bit limited, but that's what external hard drives are for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday, absolutely love it! Loads of space and quick speeds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this new laptop. For the price and performance, this laptop has been the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT BALACE PRICE AND PERFORMACE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchase i did. i use it for CAD 2D software and the performance are very good.

    I would recommend this to a friend
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