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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1403 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the X4000 Wireless Laser Mouse's ease of use, long battery life, and wireless functionality. Many appreciate its comfortable size and the competitive price point, along with its compatibility with various surfaces. While some users found the scroll wheel less than ideal and the on/off switch somewhat difficult to use, the overall experience is positive. A few also noted occasional connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,403 reviews
  • Rated 3 out of 5 stars

    an ok mouse...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse was ok. I did not like the clicking wheel on the mouse.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife doesnot like the scrolling sound, a little flimsy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one. Will recommend to every one. Quality is good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good ........................................

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The on/off switch for this mouse is difficult to work. So what do I mean by this...it's hard to distinguish when the mouse is turned off or on - no prominent light when on, and the switch itself is flimsy. Also, it does not move/navigate with ease.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    To jumpy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse seems to loose its connection often I spent a little extra thinking it would be good but I use a cheep one in my work truck and it works much better. You don't always get what you pay for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap! buy a logitech instead

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scroll does not work well, have to constantly pick up and move mouse to scroll down a page. When clicking the mouse, sounds cheap. Got tired of it and got a logitech M510 instead. Am thrilled with the logitech. After 2 months, Best Buy is not allowing me to return the HP mouse even though I bought it on line during Covid without seeing, holding or using it (had to use their contactless pickup). What a rip off!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not the best mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse not very sensitive and overshoots often. as result, often have to move it several times back and forth to get cursor to settle on selected item to click on. annoying

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Not Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasted $15 on this mouse that when it accidentally fell off a 18" coffee table, did not work again. Not very durable considering it was 5 days old...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    BadLittleMouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product lasted approximately 8 months before it quit. Not built very well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The product is a disaster.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very attractive mouse that gives you an ease to hold. It comfortably fills and stays in your grip. However, it is a disaster because it does not meet the purpose. The pointer goes everywhere,except where you want it to go. It is all over the screes, whether you like it or not. Waste of money and sanity.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    so-so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the greatest. we bought the least expensive and that is what we got, very cheaply made next time will spend a little more for more sturdy unit

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having a difficult time connecting mouse to my lab top. Not sure if it’s me or the mouse.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    cheaper model just as good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the purchased is HP - X4000 Wireless Laser Mouse after using HP cheaper wireless laser mouse. Seems to be just as good as cheaper model

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE tracking with this mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flies all over the screen with very little ability to control and point and click. It freezes in place and it's very difficult to get it moving again and with very little accuracy. I threw it out and bought a different brand (cheaper) from another store. VERY disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work very well at all Have to constantly shake it in order to work . The icon jumps around on it's own. .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not like

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great, don’t recommend this product, better off finding something better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Kind of Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have very good range and cuts out all the time and I’m only about 18 inches away from the receiver

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is so bad I will probably soon buy another brand. A Best Buy employee recommended this HP mouse, but I find it very unresponsive on any type of surface. It hangs up and is slow and jumpy no matter how I adjust the settings.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not stay connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I continually lost connection with this wireless mouse. I read several reviews (after I purchased unfortunately) that many others had the same problem with this model. Design defect? Not sure but had to return.

    No, I would not recommend this to a friend
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