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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1403 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the X4000 Wireless Laser Mouse's ease of use, long battery life, and wireless functionality. Many appreciate its comfortable size and the competitive price point, along with its compatibility with various surfaces. While some users found the scroll wheel less than ideal and the on/off switch somewhat difficult to use, the overall experience is positive. A few also noted occasional connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,403 reviews
  • Rated 2 out of 5 stars

    Very poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eratic/poor location and control of curser with mouse.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Range not acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because it was 2.4 instead of Bluetooth

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good Mouse !!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the worst mouse ever. It was fine at first. I cannot control it. Moves around...........too hard to handle!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    had the mouse about a month & broke already

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have had the mouse about a month & everytime you use it to scroll it makes awful squeaking & rubbing noise. For the price it is awful. Should have gone to walmart

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not move when and where I wanted it to. But an hp laser mouse for the same which works perfect. This thing looks nice but will give you problems. Thanks best buy for letting me return this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Haven't got it to work yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy that it,isn't working! First time I have purchased an item with Out it working. It fits nicely in my hand but that's about the only positive thing I can say.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst mouse ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really the worst mouse I have ever bought. Erratic, impossible to use if you need some accuracy. I used it for two weeks and I got almost crazy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    mouse didn't have full support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i returned this product because all of the installed programs did not see this mouse and would not operate with it, I am running windows 10

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not have the features I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with this mouse except that it did not have back and forth buttons - ad was not clear in my mind. BB made exchange easy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for 2 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about two months the just quit. Batteries were good but light was out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    nice mouse but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is NOT compatible with my HP All-in-One PC, check compatibility before you purchase!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    doesn't work very well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    batteries don't last long. Won't buy this again. going to go wired mouse

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great accessories to my lap top computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associates at store understand my need and found that which met all needs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell off the table and shattered could not put it back together. I bought a cheaper mouse,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the mouse because you had to buy special batteries for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item didn't work, tried everything but without success

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little travel mouse; stores UBS within the unit

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomic

    Rated 4 out of 5 stars

    2 year battery life, one flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this mouse at the end of June 2013, and now its August 2015 and is finally starting to die! I used this with my laptop with very few problems. The only thing that is really wrong is that the left and right buttons are connected by a small piece of plastic that can cause you to accidentally right and left click simultaneously, but a pair of nail clippers took care of that.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works perfectly with my hp computer. So easy to install and the battery compartment for the mouse had a spot for the small usb wireless piece. That feature was super helpful if the need for another usb spot occured. It's also the average computer mouse size so it fit well with my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Wireless Mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about buying a wireless mouse. I had one years ago and was not happy with it. I bought this mouse to use with my laptop and have not regretted it. It is just the right weight - not too light or heavy. Just the right size and works perfectly! I would buy it again and recommend it highly. Thanks HP and Best Buy!!

    I would recommend this to a friend
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