Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 106 reviews
(106 customer reviews)to a friend
Rated 5 out of 5 stars
Geek Squad good help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad continues to improve their service and at reasonable prices
I would recommend this to a friendRated 5 out of 5 stars
Wow - Fast Friendly - Great technicians
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow - really cleaned up my wire mess! Fast and Friendly.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 Geek Squad members were professional, courteous, & efficeint.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is a life saver Reduces the frustration
I would recommend this to a friendRated 5 out of 5 stars
Josh is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh was very helpful and dedicated to customer satisfaction.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was very helpful,informative and knowledgable
I would recommend this to a friendRated 4 out of 5 stars
Excellent installation efforts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good job that required tech to extend an extra hour of effort and return for a 2nd visit
I would recommend this to a friendRated 5 out of 5 stars
Things work great now!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best buy team did a great job setting things up
I would recommend this to a friendRated 5 out of 5 stars
Great WiFi setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup went smooth and all components working just fine.
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Consultant was great and recommended the correct product for us an we bought it
I would recommend this to a friendRated 4 out of 5 stars
Great service -- arrived on time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service helping me network my new modem with my home network system.
I would recommend this to a friendRated 3 out of 5 stars
Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV is still freezing I bought the apple device suggested by Geek Squad. Need them to come back and see how expensive TV is still freezing. Send Joseph to see how I’m not enjoying the freezing of my TV
I would recommend this to a friendRated 4 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service that solved our issues very friendly too.
I would recommend this to a friendRated 3 out of 5 stars
Gain Something and loose something.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I now have access to some tv apps through my smart tv, I have lost access to on-screen view of audio levels and channel numbers. I cannot change channels with the remote.
No, I would not recommend this to a friendRated 3 out of 5 stars
Did not do the work correctly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second try...I went home with another data only on my dvd. I had asked for a dvd copy of the actual video dvd. I finally figured it out myself.
I would recommend this to a friendRated 3 out of 5 stars
They are ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They had to come twice to my home to fix it. But they finally got it right.
I would recommend this to a friendRated 5 out of 5 stars
very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great and helpful even though they were not able to do what we needed. The problem is with our internet provider but they provided the info we needed to make it work.
I would recommend this to a friendRated 5 out of 5 stars
The awesome Geek Squad guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. I could not be happier with the work of Gary and Craig, my Geek Squad go-to guys! They are flat out amazing.
I would recommend this to a friendRated 1 out of 5 stars
Upgrade on WiFi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a after 2.30pm appointment and they arrived at 12:20pm. We were not home and could not get home in time so we missed our appointment. I need to reschedule!!
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to share this with us! I'm sorry to hear about how the appointment went! That's definitely not the level of service we aim to give. For further support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
geek guy needs to go back to school!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NOT happy with service I got. Had get place where I got TV from to fix what I paid you to fix. Other place had it fixed in less then 5 min. IWILL NEVER use GEEKS again!!!!!!!
No, I would not recommend this to a friend