Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $192.99
Clearance
The comparable value price is $349.99

Customer reviews

Rating 4.2 out of 5 stars with 247 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers love the HT S3910 5.1-Ch. Hi-Res 3D Home Theater Speaker System's sound quality, ease of use, and value for the price. Many found setup to be straightforward. However, some customers reported that the subwoofer could be improved and that the volume could be low at times. Overall, the positive feedback on sound and ease of use outweighs the concerns about the subwoofer and volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 247 reviews
  • Rated 3 out of 5 stars

    Not what I expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is not superior as I thought it would be. And it have problems that I'am going to take in for fixing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Subwoofer has poor performance.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system has many nice features but to get a decent level from the surround sound speaker you must set the level at 60 or above. The output for the subwoofer is not good even set with the best bass settings. I have had powered subwoofers in the past and this is no comparison. Returning the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid!!!!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible speakers. Decent receiver. Try to avoid all together. I returned mine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great quality product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not produce the sound I expected. Hdjdjdjdjfjfhjfhduc

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Receiver went out after 10 months

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital display shows it is switching channels, and it switches the video channels successfully, but the audio is broken. It went out and stopped working at month 10. Looking up this issue online there is almost an uncountable number of this very same issue. Onkyo makes trash. It's cheap for a reason. Spend a few extra bucks and buy something that, oh I don't know, will even last a year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough sound

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit did not meet my expectations. I did not like the sound it produced. I returned the system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not that great at all

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed this product and knowing it was on clearance I took a chance on it. I was highly disappointed with this because it was too complicated, the instructions didn’t help me any, nor did it say it required a digital optical cord that was not included. The sound was horrible because we had to have it on the highest setting in order to even hear anything. So I returned the item. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is balky,has no disk capability,set up is confusing and devise connections are jumbled

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Cheap system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot hear volume until halfway up the volume scale.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good, not great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an easy setup, however, it doesn't have a great sound. It's mediocre at best.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible system and zero customer service

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple issues in which no picture for Sat/Cab checked online to hard reset unit but it failed more and more until it no longer works. Nobody should ever buy this or any other Onkyo product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth buying

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wish i can put a 0 star, i purchased the 1st home after i get it set up no sound was coming out from the speaker, returned it get another one same issue after 2 weeks of used. this is complete trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty cheap feeling unit, speakers are real cheap plastic. speaker wire it uses is a thin joke bringing a bad sounding music, don't buy unless it's 50 bucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after a week!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after one week. Employee at Best Buy told me that this model continues to break constantly. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    junk

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this piece of junk is a waste of money. worked fro about 3 months and will not function customer service is a joke

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not need surround sound. I only wanted a reci

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have this returned. It’s not what I wanted. Salesperson never returned my call. I would not recommend you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a substandard home theater system. If I could return it I would. I never use it, total waste of my money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One day when I turned it on it did not project any sound. I have to send it in for repairs. Will update if fixable!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Subwoofer cracks and vibrates

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer cracks and vibrates. We didn’t need other speakers but the subwoofer cracks and hums. It’s terrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would get sound out of it and wouldn’t tried everything it only played when it wanted

    No, I would not recommend this to a friend