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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 451 reviews

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92%
would recommend
to a friend

Customers are saying

Customers highly value the camera quality, battery life, and ease of use of this product. Many also appreciate the screen size and speaker quality, while some find the design appealing. However, a few customers noted concerns about the weight, storage capacity, and home button functionality. Some also mentioned limitations regarding memory and 4G capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 451 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    HTC - One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from beats. Wish you could edit the live tile screen widget. Don't like the fact that the charge port is on the bottom, I prefer it on the side in order to stand it up while charging.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great phone. Excellent sound quality. picture quality is also very good. would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great sound quality of the phone, and great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone. The camera is great!!!! I like the display. It is so easy to move to the different screens. The sound quality is awesome. So crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good phone. Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Great feature would recommend to a friend. I use this phone for multiple purposes. Great camera and video . I recommend the best buy warranty

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the front speakers, why has nobody thought of this yet? Takes good pictures. The phone is pretty user friendly. Not a fan of the BlinkFeed though.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleek phone - everyone wants to feel and touch it! the audio capabilities are impressive - best of any phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately I ended up with the s4 but there are a few parts of the phone that I will miss dearly. The fit and finish was excellent along with the sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were a few functions that I couldn't find in the book when I was setting it up. Overall, easy to use, great construction.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Great price great reception. The camera is top notch and the security features are really sick. You will be happy with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been great, its very responsive, the sound system is above any phone out at the moment. The camera and its features such are Zoe are amazing, There is so much I still have to learn what this phone can do. I came over from the HTC Evo LTE which was a good phone. The One though has so much more to offer in features its mind boggling. You will enjoy this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was nice, sound was great, operating system fairly easy to navigate, had an HTC EVO so transition was easy, battery replacement not an option so the phone went back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Finally The ONE !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first phone I have never returned in the 15 period. And period that should tell you that its the real deal. Transistions thru menus flawless and the phone feel is like none other. Its actually very simple to use like the old 4G. So buy it you will be happy from a guy who returns phones all the time ! ENJOIY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The phone is great but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone for me because I don't do much on it but listen to music and use the internet. However, sprint's service degrades the phone. I recently upgraded the software as per the phone's request and now the phone doesn't work as good as it use to due to the upgrades. It seems as if the software updates "dumbed" down the phone. Needless to say, I will do a factory reset on it and use it as it was right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    The htc one has the best camera I have seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The htc one has the best camera ever everyone that has seen my camera has loved it an they like how it works and so do I. It is the best phone I had yet so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific phone with many features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stayed with HTC when changing phones because of the reviews I had read of the HTC One. The transition was fairly easy although some of the changes were not intuitive and it took a while to find functions like voice mail, which was aggravating. Now that I've used the HTC One for a few weeks, I am enjoying it and have only begun to use all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome phone if you don't care about the camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost the perfect phone, the literal only issue I have with the phone is image quality while taking pictures, it may be an"ultra pixel"camera but that only really matters to the lighting of the picture not the detail.at heart the camera is still only a 4 mega pixel camera and should not expect better image quality that a 4 mega pixel camera has.everything else is top notch and 1080p video recording quality is flawless. I have used the s4 allot and I prefer the HTC one hands down.although the s4 did have as very nice camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Exceeded my expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the camera would be so-so. Images are great. Not really sold on the HTC Blink Feed. Set home page up to look like my Evo 4G's.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone. Major upgrade from my Photon 4g. Smooth transitions from multiple screens. Battery lasts on average 15hrs with use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone upgrade couldnt beat the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant seem to use the MAPS feature as well as my old phone. The wifi action always pops up. But great picture, seems like a mini tv

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone takes a bit to learn what it can do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone and pretty easy to start up with. Music is fantastic with the speaker. Camera is good but Need to learn a little more about it. Zoe is awesome.

    I would recommend this to a friend