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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 451 reviews

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92%
would recommend
to a friend

Customers are saying

Customers highly value the camera quality, battery life, and ease of use of this product. Many also appreciate the screen size and speaker quality, while some find the design appealing. However, a few customers noted concerns about the weight, storage capacity, and home button functionality. Some also mentioned limitations regarding memory and 4G capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 451 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Easy to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen makes it easier to read texts and e-mails.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice cell phone for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone for my family member who is going to college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first new cell phone my husband has had in 4 years & he held off until this phone was available. The price was certainly more reasonable than at the company store. My husband is still learning the phone, but then so am I & I have had mine for a year.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone-so large you will think it is a mini tablet

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Phone and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this a good phone. I wish it had more desktops. Camera is great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great phone, nice color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color, really fast processor, 4g and awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone from HTC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the HTC one. My only complaint is that the Blinkfeed screen is not removable. Yes, you can point to a different screen as a home screen, but you can't recover the space taken up by Blinkfeed, meaning you really only have 4 screens, not 5. Other than that, I like the quality, the camera, the features, etc.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good phone for the most part. I like the metal casing, the size and the Beats Audio. Cons: Camera could be better as far as megapixels. Would be a better phone if it had a removable battery and expandable memory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best upgrade purchase that I have made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HTC One has all the great features that you expect from a cell phone. From the look and feel, to the easy navigation, this phone is top of the line. Graphics are amazing and games are crisp and vibrant. To top it all off, in Sept, the new release of Android 4.3 will be available. Looking forward to some of those more advanced features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and easy to figure out even for a beginner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to handle and manage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone. Enjoy it very much. Easy navigation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an awesome phone with great video quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the style and color of my new HTC One phone. This phone is so contagious, it's hard to put it down. It is a bit technical at first but you quickly learn to navigate your way around. I am very pleased with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HTC ONE IS NUMBER ONE, GREAT PHONE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied customer, highly recommended. Completely functional phone/communication device, outstanding audio entertainment!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use it for text and video. picture quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best phone avalible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the best thing going. Other than average battery life, the phone is unmatched. They have a Mophie battery case to solve that problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Phone Out Right Now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for about a month and a half now. The phone is really awesome. It is loaded with features and the metal body is very nice. You need to get a case for it though. The back is very smooth and I dropped my first one in less than 48 hours of owning it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone has all features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone has everything you nedand want in a smart phone the only gripe I'd have is i wouldlike more touch buttons on thebottom instead of just back and home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a good deal- new HTC One came out just after we purchased this- but for the price- very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning how to work some of it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instruction manual (which I printed out) is voluminous and not always easy to find what I want to know/learn about. It could use some editing to make it easier to use. I can't imagine only using the online version to find what I want to learn to use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very solid so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this at the end of April - Best Buy excellent with getting things set up - phone working great so far - just have to study up on some of the features - last phone was an EVO Shift by HTC

    I would recommend this to a friend