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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 451 reviews

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92%
would recommend
to a friend

Customers are saying

Customers highly value the camera quality, battery life, and ease of use of this product. Many also appreciate the screen size and speaker quality, while some find the design appealing. However, a few customers noted concerns about the weight, storage capacity, and home button functionality. Some also mentioned limitations regarding memory and 4G capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 451 reviews
  • Rated 5 out of 5 stars

    Good phone for the person on the go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone for the $$$ it does all the necessary functions I need easily as well as the extracurricular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pretty in blue easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the phone and I got it for a great price it's very cool with great software. HTC rocks!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Yes the phone has good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the phone I hate it . It gets hot drops call got to put it on speaker to hear an still I got to keep asking people to repeat themselves. I half to keep restarting it . I have took the phone back 3 times but the lady there keeps resetting it an after 2are 3 days the same thing. But I got to keep it cuz after my 15 teen day..An the lady was not friendly at all she was tried an hungry an didn't want to be there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Nice Phone, Does not use Sim Card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone over all. Camera is good but hard to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Device Everyone that has not experienced the HTC one needs to stop by a Best Buy and take a look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I took the chance, it is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never heard of HTC and I am so glad I took the chance with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Does everything I need it to do. Just not enough 4glte coverage on sprint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value with everything one needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value and even better with the trade in from Best Buy for your old phone.... thanks to Best buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is excellent. This phone replaced my old HTC EVO. I am extremely satisfied with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, big fan of HTC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my second HTC phone, I really like it, just hope this one has a longer life than my last one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing about this phone is awesome, out of all my phone this is the best one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really cool Droid phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to an iPhone. HTC website makes set-up incredibly quick and easy! Don't skip it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely nice would purchase another. Keep them coming htc!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very sturdy and so far no physical complains. EXCEPT flash does not work that well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!! This is no HTC EVO4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased to have gotten this phone! It is EVERYTHING they say it is and more. Good job HTC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone All Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love HTC phones and they all keep me happy I can deal with the camera for the moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge HTC fan. This phone doesn't disappointment me one bit!! Keep up the good work HTC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone. I was thinking about getting the Samsung galaxy s4 but happy I chose htc one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is done on this phone just what I wanted phone has so much stuff didn't touch yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Having read all the on-line hype, I'm disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very user-friendly. Regret I didn't get an iPhone. For the high number of pixels, photo quality is not all that great. Limited opportunity to improve on photos that are too dark. Difficult to transfer onto Picasa. Generally speaking, overrated.

    No, I would not recommend this to a friend