Customer Ratings & Reviews

You need to but membership or it doesn’t work. Need to Put on Website about membership

Significant internet connection issues plague this machine that relies on an internet connection as its primary advantage over other rowing machines. Wifi or ethernet, it doesn't matter, the machine will freeze, drop the connection, deliver choppy video, and all other problems that remind me of the early days of the internet.

Don’t waste your money. The software on these machines is horrible. It does not allow you to connect to anything. They promote ANT+ compatibility but it doesn’t work

Bought about 5 weeks ago and have absolutely loved every workout. The machine is very well-built and quiet. Much more stable than other towers I’ve used. No sway or creaking. The screen is the perfect size. The programming with Hydrow can’t be beat. Makes the Peloton seem like outdated noise. Can’t think of any concerns so far.

Returning it and disappointed .. I didn’t feel a real work out

I am in my late 40s and have been going to a gym regularly for the past 7 years. We bought the Hydrow (at the very lucky Black Friday price of $1000 off!) mostly so my husband could get more exercise, bit I’m finding that the Hydrow is more effective, with more visible results, than anything I’ve done at the gym. I can see new muscles forming and my clothes fit better, despite eating my way through the holidays. Don’t buy this machine if you don’t want to pay for the subscription. It’s kinda the whole point of Hydrow...having coaches to help you vary and level up your workouts. Also, having a leader board During your workout is a great motivator to work harder. In short, I’ve never found a better, more efficient, all-body workout. I find that a minimum of 30 minutes on the machine, preferably 45, is required to see results.

Horrible experience They keep passing the problem off to different people, none of who can solve the issue. Never again!

I got to meet Dani Hansen at an event recently and hearing straight from the mouth of a gold medalist rower how this product helps them train and actively supports US Olympic Rowing was amazing. It looks like a Silicon Valley tech gimmick until you get on one immediately after a traditional rower and feel the difference. I’m a kayak and while the sport is very different you can tell the water feel is much more authentic. The workouts and races keep it interesting and you will never run out of content even using a new one every day!

I was looking for something to motivate me to use an at home piece of equipment since I gave up my Peloton Bike due to boredom and just lack of use. I came across this beautiful piece of equipment and I was sold. And yes people, You have to sign up for a subscription to use it, unlike other reviewers who failed to do the proper research on this product, like all smart work out equipment, you do in fact have to pay $38 a month for the classes and yes this equipment will be worthless without the classes. It is designed beautifully and the 22 inch screen is awesome and has same functionality as Peloton with a wide array of classes and even free rowing on various bodies of water. Instructors are still getting the hang of being filmed on the water and no the music is not too loud behind the instructors as you can adjust it. The only issue I had was the belt seemed too loud and I contacted customer service and they are having a tech come out in two days to adjust this. Fantastic customer service and a quality device that I will try and stick with.

Got it on the blackfriday deal, and researched it thoroughly, so I was prepared to pay for the membership. I love this machine. It looks like a piece of art. The experience is amazing, especially waking up to dolphins in Miami. The instructors are great and really make the time pass by. I've done 4 days of rowing, and am already up to 20 minute rows and wanting more after each row. The machine is quiet and smooth, and I really like the mobility of the screen for the mat exercises. I've never rowed before, so all the instructional videos were very helpful. I still have a ways to go to get down to my high school shape, but I can see the light at the end of the tunnel with this program.

Love this machine. Just started rowing and feel the difference already. It is heavy to install so use two people but once set up, it easy to turn on and start using. $38/mo. for all the classes right now is worth it to me.

Tried Peleton, confirmed i hate exercising on a bike. Tried a treadmill, which was soooo boring. Same with an elliptical. Hydrow is perfect. Beautiful scenery. Nice variety. And rowing is the kind of full body workout i was looking for. $44/mo is pretty expensice, but i want to support this platform!

So far its working great, i have no issues. Didnt buy the membership but it works just fine without the membership. Delivery went smooth too.

Wanted to give a shout out to Norman at the white marsh Maryland store! We went in to try the hydrow out after researching a lot online. Once we decided we wanted to buy it and get the Best Buy card to get 0% financing he got us get the card, free delivery within 4 days and checked out seamlessly and quickly. Wonderful experience, thanks Norman!

I wasnt thrilled about paying for a subscription, but the coaches and their workouts honestly keep me going. Bought this almost a year ago and it has helped me loose alot of weight and get into shape. Love my Hydrow best workout machine ive ever purchased.

Tested the rower at the store. Very Disappointed. With such a nice design, the product quality is subpar for an $2000 item. Cheap plastic, flimsy connected components. The resistance at catch position is nearly zero. Does not simulate rowing at all. The nice monitor can’t overcome poor construction and performance. And as the ‘icing to the cake’ comes the requirement of a monthly $40 fee. Thanks, but no thanks. Look elsewhere. Waterrower or Concept 2 machines are half of the price and absurdly better than this.

Whereas I don't own a Hydrow myself, I was able to try one out at my apartment building's gym. Unfortunately, the Hydrow does not feel like a premium product. The rower itself feels very cheap/clunky, and the rowing experience is very much below that of a Concept 2 or a WaterRower. It does not feel like a professional /premium workout machine, but feels more targeted towards rowing novices who want to feel good about their routine. The screen UI also needs a revamp, and the video quality of the workouts is also poor. I think this product could have been the Peloton of rowing, but currently they are just charging like one.

Don't waste your time or money with this company. I pre-paid for a one-year membership, when I tried to use the activation code it asked me to enter a credit card number and wanted to charge me again for the year. I called and was told that's just how the system is set up. Now I'm stuck with a $2200.00 machine (plus the one year membership) that is unusable.

Nice !!!!!▪︎▪︎▪︎▪︎▪︎▪︎▪︎▪︎▪︎▪︎▪︎■■■■■■■■■■■■■■■■■■

Honest review: Buy this if you are serious about rowing and will pay the monthly subscription - DO NOT BUY THIS if you are casually into rowing and just want to supplement your other routines, unless you're made of money. The product is solid, it's a great row machine. But it's only worth buying if you want to commit to their monthly plan, because they intentionally make the software experience bad for users who aren't paying for it. There is no option to turn it on and track your rowing speed etc. you HAVE to choose class with a set duration. Which at first seems ok, but it stops when the time stops, even if you aren't done. So you're choosing from their lists of classes, but you can't watch the video. They did this on purpose because that will get you to fork over 38 dollars a month. For that reason, I can't recommend it to anyone but avid rowers who know they will use it enough to pay 38/month.