Customer Ratings & Reviews
- Model:
- CR14A201BAS
- |
- SKU:
- 6349559
Customer reviews
Rating 4.8 out of 5 stars with 566 reviews
(566 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the Pro Rowing Machine's full-body workout, smooth rowing experience, and low-impact nature. They appreciate the ease of use, quiet operation, and motivating instructors. While some find the subscription and overall cost to be expensive, many agree that the quality and value of the machine make it a worthwhile investment.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Keeps me fit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. I would recommend this to everyone I know.
I would recommend this to a friend- Cons mentioned:Subscription
Rated 1 out of 5 stars
Stay away from this trash!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just like to casually work out and wanted a nice looking machine in the house to do so, but the subscription fees are too much and I am basically paying $10 each time I sit on it for the four times I use it in a month! That is absolutly ridiculous, I don't need "professional" rowers telling me how to perform a basic function over and over again. Just like weight lifting you learn the correct method ONCE and move on from there! So the dumbbells I own do not require a constant trainer, DO NOT require internet connection to USE! And do not require a company tracking what I am doing in MY HOME and WHEN! It's too bad too because this is an excellent piece of equipment, but like evrything else in life GREED destroys all. So now some unlucky person picked this piece of trash up from the local craigslist listing I made, and good riddance!
No, I would not recommend this to a friendBrand response from Team Hydrow
Posted .Thank you for your feedback regarding your experience with Hydrow! With membership, we do provide the opportunity to pause, cancel, or restart the membership with no commitments. However, we try to make it clear that the membership is a very significant part of the Hydrow experience and it is the intention of our product and service to be used together with our connected fitness community. Rowing is a lifetime sport which means there are always chances to improve technique to ensure that your workouts are as efficient and impactful as possible—the athletes are there to provide instruction for form itself as well as the entire workout layout.
Rated 4 out of 5 stars
Delivery issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would get 5 stars if not for Best Buy delivery issues. The Hydro is great.
I would recommend this to a friend- Cons mentioned:Monitor
Rated 1 out of 5 stars
Poor customer care, bigoted content
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful customer care in response to a derogatory word towards disabled people used by an instructor in their content. Plus mine arrived with a broken (cheap plastic) pin for the monitor.
No, I would not recommend this to a friendBrand response from Team Hydrow
Posted .Hello -- We appreciate your additional comments after you have been in contact with senior leadership of our Member Services team about this issue. We take all feedback seriously and immediately took steps to edit the particular workout that you referenced. Our team works hard to make sure that we foster an inclusive community for every member at Hydrow.
Rated 1 out of 5 stars
Membership is too expensive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have lots of friends who want to get into rowing but none of us can afford $39 a month. Hydrow should offer a tiered subscription model for people that don’t need live rowing classes. Live rowing classes aren’t even helpful. Racing against friends is more fun and doesn’t require the overhead of paying instructors. I’m returning mine until they have a $10-$20 subscription model that allows users to computer against other users. Otherwise, will get an eregatta or city row.
No, I would not recommend this to a friendBrand response from Team Hydrow
Posted .We appreciate you taking the time to provide us with this feedback and will be sure to pass this along to the rest of the Hydrow team. We do have a digital basic membership which is $19.99/month that you can purchase through the mobile app store (available for both Android and iOS) which includes many features including following friends and sending Invitations to them to complete a workout together. You can find more information about the "Digital Basic Membership", how to "Follow Friends", and the "Invitations Feature" by searching for those key words on our support site support.hydrow.com. Thank you for your interest in Hydrow!
Rated 1 out of 5 stars
Greedy Company
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Personally, I find it sickening that Hydrow offers virtually no real option for people who don’t want to buy their monthly/yearly subscription service. Free row doesn’t even work if you don’t have an internet connection. Even though I’d love to buy the membership and follow along with the workouts, I bought Ergatta over Hydrow just for the simple greed of the Hydrow company to force people’s hand to pay for memberships.
No, I would not recommend this to a friendBrand response from Team Hydrow
Posted .Thank you for sharing your feedback regarding Hydrow Membership. Our no-commitment, monthly membership directly supports our team of Athletes, enabling us to film and release our premium Live Outdoor Reality workouts each week in a variety of locations across the globe -- over 2000 unique workouts and counting! Those who do not wish to subscribe to Hydrow membership, can take advantage of Hydrow's “Just Row" mode. Using Just Row you are able to view your rowing stats, heart rate, and adjust resistance. You can learn more about Hydrow's Just Row mode here: https://bit.ly/3927YEb. Hydrow is rowable at default resistance even without an internet connection.
If you have additional questions or concerns, please get in touch with our team at support.hydrow.com. We’re happy to help!