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Customer Ratings & Reviews

Your price for this item is $125.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 826 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 826 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great Headset With Even Better Battery Life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Alpha Wireless headset is an excellent gaming companion. The battery life really is incredible. I've been using it off and on for a little over a week and I have yet to charge it. It arrived with around 90% battery and I'm around 60% now. Sound quality is what you'd expect from HyperX, similar profile to the wired Cloud Alpha. Punchy bass when you need it and an overall crisp sound. Mic is clear and the mic-monitoring is really great. Works well on PS5 and PC. I love that you can turn it on and off from the headset itself, sometimes if it's only software based I encounter more issues. I did notice a couple disconnects when playing on PS5. All sound cut out and turning the headset on and off did not fix it. I unplugged the USB receiver and plugged it back in, which seemed to fix the issue. This was before an update for the headset and I haven't experienced that since. The NGENUITY software is a little glitchy...have to install from the Microsoft Store. I was using an old beta due to some issues with my HyperX keyboard and the headset was not recognized. Restarted and then it seemed to work and update. Overall, great headset and you can't complain about battery life. Great knowing it will work without having to charge every other day. Also if you happen to have velour pads from the wired Cloud Alpha, those fit and work on these. Lose a touch of bass, but reduce some of the heat. Pros: -BATTERY LIFE!!! -Sound -Mic -Fit Cons: -Some quirks with NGENUITY software -No bluetooth or 3.5mm (knew this going in and doesn't bother me, but good for some folks to know)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds crisp

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones made me realize my previous ones were no good at all and just loud. These sound so amazing and it's like I am really in my gaming universe, from being in Marvel rivals fighting the opposing and hearing all their steps to Elden Ring is like being in a movie and you're the main character and to top it all I barely have to charge these bad boys and I play every day for at least 3 hours a day (more on my off days obvi) and charge them maybe every other month. I will never have another headphone set, and I've tried a lot but these by far are the best and the most comfortable, staying on my head when I rage out

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK let me start this off by saying I've tried every single form of gaming headset you can try! i have to wear glasses! cause im blind! these are the first pair I've tried that arent unbearable to have on my head for any frame of time! the audio quality is quite good for the price point . the mic is very clear and works well ! also removable but its very solid while plugged in! now the craziest thing about these headphones. ive had them for 3 weeks! ive played approximately 101 hours of games! 21 in steam pubg/grounded 2 , as well as about 80 hours in wow ! the battery is at 70% which to me is BEYOND insane! This in itself makes them worth more then the price !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Why aren't more people talking about this headset?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has a 300 hour battery life. This needs to be talked about more. It. Has. A. 300. Hour. Battery. Life. On one charge, it should last me 1 to 2 months! This headset so far is amazing. It is light, it is comfortable, and the sound quality is perfect for gaming. It has a nice feel to it and the build quality is what you would expect from this price point. I had the Astro A50s and the Logitech G Wireless Pro before this. Both had issues within a week. This one is holding strong so far. The ear cups are removable and can be replaced. I don't think anyone would need this as the headset is super comfortable as is. I would recommend this to anyone who is looking for a gaming headset specifically. Best headset I have owned for gaming by far.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Wireless

    Rated 5 out of 5 stars

    Best battery life for the best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love using the HyperX Cloud Alpha Wireless — the sound is rich and immersive, and the comfort is top-notch even during long gaming sessions. The wireless connection feels solid and reliable, so I’m free to move around without fuss. It’s amazing how much better games and music sound on it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Review Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Alpha Wireless is an excellent gaming headset with incredible battery life—lasting up to 300 hours on a single charge. The sound quality is rich and immersive, perfect for both competitive and casual gaming. It’s comfortable to wear for long sessions, though the detachable mic is just average and it lacks Bluetooth support. Overall, a great choice if you want durability, comfort, and top-tier battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 4 out of 5 stars

    HyperX does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the light weight and feel of these. The sound is perfect and emersive. Great for gaming and music anytime. Range is better than expected also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Probably one of the best headsets that you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty flawlessly. Great battery life and good sound quality for both the speakers and mic. Fits well on the head. Feels like it is made well for the most part to. No real negatives to talk about.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for the money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied so far. Sound quality is really good. Very comfortable and lightweight on my higger head. And the battery life is insane! Can’t recommend it enough!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolutely Love It – Best Headset Yet!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a longtime fan of HyperX headsets, and the HyperX Alpha Wireless has officially become my favorite! The sound quality is crystal clear with deep bass and crisp highs, and the wireless connection is super reliable with no lag. The comfort is next level—even after hours of gaming, it still feels great. The battery life is amazing too! If you're looking for a wireless headset that delivers on both performance and comfort, this is the one. HyperX continues to impress me!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light. Sounds great. Most comfy hyper x I've had. The battery lives forever.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, gives you real surround sound, clear bass is great, very comfortable, makes you feel like your in the game

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best Wireless Headset For Long Gaming Sessions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best wireless headsets you can get for the price. I had the same exact model for a couple of years before it broke and got the same model again (I got the warranty this time). Has great battery life and very comfortable for long gaming sessions (6hrs +). Only downside is that you need a special USB wireless dongle (It comes with it) to use the headset. If you are on a laptop and are constantly transporting it, the USB dongle sticks out about 1.25 inches once inserted. This could cause some snagging issues or if you lose it, you can't use the headset with standard Bluetooth. Still, I would highly recommend this headset. From my experience 5/5.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    HyperX, more like HyperYes

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using HyperX headphones since the beginning of time and space. My wired $80 HyperX headphones were great and never gave me headaches when using them. When they got too old, I decided to upgrade to these wireless ones, and they didn't dissapoint me. They are comfy and I can move away from my PC pretty far. The mic is fine and has a pop filter. Battery life is long and sound is good. Good job HyperX

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 4 out of 5 stars

    I would honestly recommend 9.7 - 10 stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I got this for a temporary purpose until I got a different headset but ended up keeping it. I would give it a 9.7 out of 10. The battery on it is very long. I’ve already used it for 22 hours and I’ve only dropped 20% on the battery and the Bluetooth range is great. I can walk all over my house and not have to worry about it disconnecting both upstairs and downstairs. I only give it a few star due to the price. I know it is a little bit expensive but it’s still not bad. It is a good headset and is built to last

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best mid-priced headset. (for Best Buy)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not usually a fan of wireless headsets since I don't wander around with them on. Have to say these things are comfortable and the battery lasts foreverrrrrrrrr. Had them a week, game all day, haven't had to charge them yet. Removable mic is a bonus too since I have a Rhode. Eventually going to stop with these cheap 'gaming' headsets and invest in a nice pair of sennheiser or beyer dynamics though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Gaming Headset for the right price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently still own Astro A50 Wireless that runs $350 which still works and I use it mainly for Call of Duty titles or Battlefield (when it used to be great). I went ahead to buy the HyperX Cloud Alpha Wireless gaming headset to replace my other headset that I use for my PC. I used the Cloud Alpha for PC and the PS5. The sound quality is great, I could hear the footsteps sounds in FPS and 3rd person shooter games. Playing games or listening to music sounds great. You can tell the Cloud Alpha is durable unlike the A50 which they feel delicate. Since I own both headsets with different price range. The HyperX Cloud Alpha Wireless is almost close to the Astro A50. Yes you can customize the sound quality the tuning software just like the A50 to match your sound profile. The battery life, it takes a while for it to get low. The A50 has 15 hour battery life. The Cloud Alpha has 300 hour battery life. For 2 days it tells me I have 90% battery life. If you don't want to spend $350, that's fine just get the HyperX Cloud Alpha wireless for $199.99 or on sale for only $149.99 plus Tax. Just get it and you will see what I mean. I've been using this more compared to my A50.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Super Comfortable and Long lasting battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its super comfortable and I got this product roughly 20-25 days ago and still havent needed to charge it with it being at 70% and its only at 40% now. Sound is really nice and I can confidently say Im extremely happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing for the quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound proofing, extremely comfortable, very durable, had one prior to buying a new one that lasted me 3 years an taken on trips across the country an the world. Highly recommend due to the durability of these and the sound quality is amazing an can't forget about the point of battery life can run non stop for 2 weeks without charge and charge time from 0 to 100 only takes about an hour or so as well. Great price for how much use you can get out of these especially nowadays with the reduction in price from when i bought these in the past for around $300 when they came out. Does not work for console however very well main use is for only PC. Have tried on PS4, PS5, and Xbox consoles which it has connection issues to thise but for PC it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Comfortable and effective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is one of the most comfortable headsets i have ever had. They reduce outside noise effectively sound quality is very good. However, you cannot go too far from the wireless connector.

    I would recommend this to a friend
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