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Customer reviews

Rating 4.6 out of 5 stars with 844 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 844 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great quality sound. Soft on the ears and easy on the head

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    A great upgrade from the HyperX Cloud II Wireless!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for 11 days as of this review, and so far the battery is exactly as it says on the box (currently at 60% as of typing this review), which is amazing! I upgraded from the Cloud II Wireless, and it's definitely a suitable upgrade. Somewhat of a nitpick, but I was using both the Cloud II and the Cloud Alphas with a VR headset wirelessly, and the Cloud IIs never cut out from any wireless interference, but the Cloud Alphas did sometimes, so something to keep in mind if you are planning to use these in a space with a lot of wireless interference. My other nitpick is that it takes a lot longer to power up because it tells you "Power on, battery is at X%, Connected", which I wish it was like the Cloud IIs where you would just hear a beep and it's operational. Overall, the audio quality and battery is a nice step-up over the Cloud II Wireless. Would recommend looking to stay within the HyperX lineup and want a bit more.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Download the software for the headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tye headset is great, and I noticed a massive improvment with the mic when i fownloaded their software and turned on mic monitoring. Also turnj g discord to 200% seemed to fix the quiet issues I had. The battery life is voodoo magic. My last headset requited a charge before each gaming session. I charged this one once, and Im on my 8th game night at 93% battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great in the comfort department and have been using these for a year and some change now and does not show ware and tear and still has amazing sound and surround sound but is quite expensive but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Simple-Effective-Comfortable-Battery Life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly needed a new headset for work calls as I am remote IT Support. My current headset was having all kinds of problems in calls and connected with Bluetooth. MY previous headset didn't have any problems and used a 2.4Ghz USB dongle like this Cloud Alpha. I had read about the insane battery life and thought that would be good for work as well. I also like the design of the microphone. No moving parts to fray cables like headsets I've had in the past. Like the other reviews for this headset I picked up a pair of Wicked Cushions to replace the ear cushions that came with the headset. Definitely worth it! I picked up the cooling gel cushions and while they do still get warm you don't really realize it until you take them off and put them back on again. They definitely increase the comfort of the headset though. Since I mostly use them for calls and listening to audio I can't say how they perform for games. Music sounds great in them though and I can hear my calls crystal clear. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable and effective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is one of the most comfortable headsets i have ever had. They reduce outside noise effectively sound quality is very good. However, you cannot go too far from the wireless connector.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy plug and play functionality. Sound quality is wonderful and the battery life is the best I have had yet with wireless. Best headset I have had and is half the price of similar quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will really recommend this headphone for everyone and it is really comfortable to wear and has the best audio quality, trust me go ahead and purchase it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Hyper x alpha wireless headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has great sound, bass, and battery life. Well worth the amount paid.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Superior battery life!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset 13 months ago, I've only charged it 3 times! I'm a gamer so the headset is on at least 3-6 hours a day. The battery life is insane! The sound is great and you have the ability for side tone so you can hear yourself. Playing FPS I can distinctly hear the footstep directions without any issues. I highly recommend this setup for anyone that hates having to charge their headset all the time. The headset itself does not feel cheap and has remained sturdy this whole time. Couldn't ask for anything better!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Favorite headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my favorite from hyper x ! Very comfortable and easy but the plus is the noise cancelling !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Head Set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset, Upgrade from the cloud 2 and this exceeds my expectation. The battery is very long too. The ear cuffs are big too and is very comfy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Mic was great as well. Comfortable fit and adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet. Others say my mic is nice and clear without any issues. Battery life is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Long battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this head set as an alternative to my wired headset of the same make/model because I kept carching the cable and draging it off the desk. These headsets take a beating not like the ones with the plastic frames. The battery life is unreal, I charged it when I bought it and it's srill 40%

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 3 out of 5 stars

    battery++, features--

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good feel, good sound, good comfort. battery life is insane and the only reason im keeping it. on PC DTS audio dose not work, sound eq in ngenuity dos not work. i have installed ngenuity and dts over and over it only works randomly. if i restart my pc over and over maybe on the 20th restart it will work. when the DTS and EQ are running it sounds pretty good. when it dosnt want to work, for the money i think they sound like crap. way to tinny no base no sound stage space. this would be 5 star for sure if the software worked, but it dosnt so this is a very average headset with a good mic and a great battery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pay for quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more expensive than I was anticipating, however we’ll worth the price. The entire unit feels like quality material, and battery life is extraordinary. Overall, if you’ve got the extra cash to spend on your peripherals I’d recommend this quality headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best headset offered by Best Buy. Guaranteed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset you’ll ever own. Guaranteed. I’ve ran this thing 9 days now. Is at 70% battery. I haven’t charged it since I bought it. Insane sound. I can hear so well. From all directions. Hands down, the best headset money can buy. The only thing that I would say sucks is the generic application they use. Maybe they will do better with the application in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset for gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product! I’ve had mine since July and have had no issues. The battery life is amazing. I game about 20-30 hours a week and a single charge lasts me about 2-3 weeks. Sound quality is another huge thing. With the hyper x control panel it’s great to adjust how and where you want the sound to come from. I will be buying hyper x headsets from now on!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Love this headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, voice chat is good. Battery life is god tier. I unplugged it from 100% on 2/17/23, used it to game every night for at least 4 hours. Usually 6 hours or more, and only got the low battery notification on 3/3/23, after which I continued to take for another couple hours without further battery notifications until I plugged it in again before bed. I am currently using it for remote work and gaming now for the last week ( so about 12-14 hours a day) and since recharging it 3/3/2023 it is still only at 40 percent. It is also lightweight and comfortable considering. I have an industrial piercing in my right ear and many headsets make it sore after extended use, this one doesn't make it hurt in the slightest.

    I would recommend this to a friend