Customer Ratings & Reviews

Bought this product in August and now it is September there is crackling in the headset and friends complain about the quality of my mic that is on the product.

You can definitely buy better headphones for this amount of money

Headset has terrible audio and mic quality. Compared to a Razer of equal value it's night and day. The mic sounds like you're talking to someone with a tin can. The audio also has a very flat/tin sound as well. I would never recommend this headset to anyone - even if it was free.

If i had known they would break after only 4 months i would have gotten a plan and a different headset. I liked them when they worked. They broke so fast i cant say its a good perchase. Plugged them in to charge they stopped working when i tried to turn it on....

After 2 years and 2 months, the USB receiver stopped working. There is no replacement receiver available for purchase by HyperX, and the warranty on these headphones is two years. So essentially, the headphones themselves have been rendered as e-waste. Strongly recommend buying SteelSeries headphones instead.

Not worth the money at all! My mic decided to quit working 3 weeks after purchase. Of course, it was too late to return it to the store by then and it’s the one time I don’t buy the warranty. Tech support hasn’t been any help either. Even when I wasn’t having issues with the mic, I wasn’t very impressed with the headset for $200. Too quiet and a slight lag in audio. Fired shots don’t register in your ear until almost a full second later. Don’t waste your money on this product. If you do, buy the warranty!

Keeps on disconnecting and I have to get up and unplug the usb to get it to reconnect.

Stopped working after abt a month and a half of use. It will charge but won’t turn on? HDMI bt connector gets too hot and overheats and will make the headset glitch out and then disconnect. Very regrettable purchase, should’ve just stuck with my wired headset.

Exactly what i needed, could use a tad more definition to audio ,but thats only if ur hardcore into needing to hear a pin drop in a game lol

HyperX - Cloud Alpha Wireless DTS Headphone:X Gaming Headset for PC: well-designed but the sound quality not good

These are the worst headphones I have ever owned. Randomly and frequently the audio will go full blast to static. It has caused injury to my hearing and almost causes cardiac arrest. I am not exaggerating. DO NOT BUY THESE HORRIBLE HEADPHONES! YOU HAVE BEEN WARNED!

This headset is hands down one of the best I ever purchased.

I've had them a month and the mic doesn't work that great. The sound is nothing to write home about. Honestly from all the reviews I saw online I feel like I was lied too. This was a complete waste of money.

After a year or so ago of using it. I absolutely loved it. Best headphone I ever had. But battery just died and it won't charge anymore. What a waste of $200. Didn't even last for 2 years.

The mic is terrible. On the highest setting my friends couldn't tell what I was saying. If you get this for solo play, the sound is great, but don't use it if you play with friends you need to talk to.

I bought this on March 4, 2023. It will not turn on, I can not charge it and I am just over the time to be able to return it. So it is now a very expensive paperweight. I will never buy from these guys again. This is the second Hyper X headset that has become trash.

This js no longer supported on their software. You cannot update it easily and it has started having major connection issues around the time their software decided to not work (months ago). It is a known issue that they do nothing about

I don't know what went wrong on this headset but it is the worst hyperx headset I've owned. The first set I got popped and crackled in the right ear, I exchanged it for a different set and it does the same thing. Then out of the blue they go to max volume and all I hear is loud static which was quite painful to say the least.

Worked great for 3 months and then died. Wont turn on not lights to indicate if its charging. Tried multiple cords, bases and outlets but nothing.

A great combo of stuff put together Big battery life 50 mm drivers with dual chambers DTS X sound Wireless Good product materials Great audio separation Comfortable DTS X with movies nice aaa Stays connected I updated the firmware and the software when I first opened the box. I returned the cloud III top one just pay the extra these tune better and seem to have better separation. I am on PC so I use my onboard sound card software along with the hyperX software As for the mic I don't use the mic that much except for Co-op with my cousins. Multiplayer with my cousins, they have no problem hearing me and said they sound fine too. So that's my review on mic. I'm not too up on how Mic sound.What's good? What's bad, but no one kept saying, what you say?