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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 900 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the headset's impressive sound quality, long-lasting battery life, and overall comfort during extended use. Users also appreciate the reliable Bluetooth connectivity, lightweight design, and punchy bass performance. While the product is highly regarded for its core features, some individuals have noted concerns regarding the companion software and the overall price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 900 reviews
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    One of the best, for gaming.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with this headset. I own many headsets from different companies. Some cost 2x more than these. I have used these for 2 days on a charge and there are still 98%. I play PUBG and this are as good or better than $400.00 ones. Comfort is one of the best, performance the same. I use them with dolby atmos and the directional hearing is perfect. I also own the cloud III and these are better, even though the cloud III are good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    I would honestly recommend 9.7 - 10 stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I got this for a temporary purpose until I got a different headset but ended up keeping it. I would give it a 9.7 out of 10. The battery on it is very long. I’ve already used it for 22 hours and I’ve only dropped 20% on the battery and the Bluetooth range is great. I can walk all over my house and not have to worry about it disconnecting both upstairs and downstairs. I only give it a few star due to the price. I know it is a little bit expensive but it’s still not bad. It is a good headset and is built to last

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing battery life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on this, is insane! I’ve had for over a month now and I’ve only charged it once! I’m a casual gamer and this was perfect! Great audio as well!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Hyperx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good , sound quality, with surround sound that’s pretty much noise cancellation if you want it that loud , and it’s very comfy , and with the detachable microphone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Th best headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing these headphones and using them for a good amount of time. I can confidently say these are some of the best headphones I’ve ever purchased. It has a great battery life that lasts me days even weeks. and excellent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Cloud alpha

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset i have owned so far! Super comfortable battry life is insane. And the sound is incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    HyperX

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I ever had stayed charge for 2 weeks whit out charging them used them everyday for 2 weeks straight 3to4 hours per day very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Simple-Effective-Comfortable-Battery Life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly needed a new headset for work calls as I am remote IT Support. My current headset was having all kinds of problems in calls and connected with Bluetooth. MY previous headset didn't have any problems and used a 2.4Ghz USB dongle like this Cloud Alpha. I had read about the insane battery life and thought that would be good for work as well. I also like the design of the microphone. No moving parts to fray cables like headsets I've had in the past. Like the other reviews for this headset I picked up a pair of Wicked Cushions to replace the ear cushions that came with the headset. Definitely worth it! I picked up the cooling gel cushions and while they do still get warm you don't really realize it until you take them off and put them back on again. They definitely increase the comfort of the headset though. Since I mostly use them for calls and listening to audio I can't say how they perform for games. Music sounds great in them though and I can hear my calls crystal clear. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones... lightweight, clear sound, my son loves them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome sound for a low price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect headset , have a good battery and sound, i didnt charge them for a week and a battery still 40%

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound and comfort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and definitely great on the charge. Was able to wear this for a long time without discomfort and heat. Only issue I have has compared to other wireless headsets is the range. Seems like walls have a big impact on how far you can go from the transmitter.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    A great upgrade from the HyperX Cloud II Wireless!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for 11 days as of this review, and so far the battery is exactly as it says on the box (currently at 60% as of typing this review), which is amazing! I upgraded from the Cloud II Wireless, and it's definitely a suitable upgrade. Somewhat of a nitpick, but I was using both the Cloud II and the Cloud Alphas with a VR headset wirelessly, and the Cloud IIs never cut out from any wireless interference, but the Cloud Alphas did sometimes, so something to keep in mind if you are planning to use these in a space with a lot of wireless interference. My other nitpick is that it takes a lot longer to power up because it tells you "Power on, battery is at X%, Connected", which I wish it was like the Cloud IIs where you would just hear a beep and it's operational. Overall, the audio quality and battery is a nice step-up over the Cloud II Wireless. Would recommend looking to stay within the HyperX lineup and want a bit more.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Loved so much purchased a second time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously owned same pair and loved it but a piece broke. Repurchasing as the sound quality is excellent and they are comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easily as advertised

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product shuts off about 30 minutes without sound but never once has ever caused me an issue while using them, I’ve easily used these everyday from December to march and didn’t have to charge them once, my first time charging them was in mid march, software is just ok but works just fine without it anyways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unmatched comfort and no more daily charging

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you hate constantly managing charging cables for your wireless peripherals, just buy this headset. I completely forget that it even runs on a battery because it lasts so long. Comfort-wise, HyperX nailed it again—the clamping force is just right, the ear cushions are thick and plush, and the lightweight aluminum frame doesn't fatigue your neck after hours of sitting. The detachable mic is clear and crisp for discord calls, and the physical volume wheel on the ear cup is very smooth. It’s a straightforward, premium, durable headset that focuses entirely on great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pay for quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more expensive than I was anticipating, however we’ll worth the price. The entire unit feels like quality material, and battery life is extraordinary. Overall, if you’ve got the extra cash to spend on your peripherals I’d recommend this quality headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Superior battery life!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset 13 months ago, I've only charged it 3 times! I'm a gamer so the headset is on at least 3-6 hours a day. The battery life is insane! The sound is great and you have the ability for side tone so you can hear yourself. Playing FPS I can distinctly hear the footstep directions without any issues. I highly recommend this setup for anyone that hates having to charge their headset all the time. The headset itself does not feel cheap and has remained sturdy this whole time. Couldn't ask for anything better!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfy cushions only thing that bugged me a little was the stiffness on the head band its slighty tight around the ears and i have a small head maybe a more flexible headband can help fix that

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Head Set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset, Upgrade from the cloud 2 and this exceeds my expectation. The battery is very long too. The ear cuffs are big too and is very comfy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my boyfriend for Christmas, and he seriously hasn’t stopped using them since. He says the sound is super clear, they’re comfortable for long gaming sessions, and the mic quality is great for chatting with friends. I’m really happy with the purchase — definitely worth it!

    I would recommend this to a friend