Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $125.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 768 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the Cloud Alpha Wireless Gaming Headset's sound quality and exceptional battery life. Many also appreciate the comfortable design and lightweight feel. However, some customers have expressed concerns regarding the software, range, price, connection stability, and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 768 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Just keeps getting better

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible quality and there is no headset as comfortable as this one, now with 300 hours battery life and amazing sound, don't hesitate on buying these. 10/10 for me!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Beware of your surroundings

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was a huge upgrade from my previous hyperx cloud 2 headset. The battery has held at 60% with about 10 hours of gameplay already. The mic is very clear and you virtually can't hear anything but the game audio, hence the tittle! I would highly recommend this item for PC gamers that are looking for clear and crisp sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Light and comfortable

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through I think 3 other brands/models of headphones before I bought these. All the others felt heavy on my head and after prolonged use gave me headaches. These are super light and very comfortable for long gaming sessions. The mic seems to be good quality and I think music, game sounds, and voice calls sound great on them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    I recommend great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound long battery life easy to use. Wear them for over 2 hours no discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Light weight and great sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, good battery life, great sound, will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great wireless headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this headset. Easy to set up and the battery life lasts as advertised. Went from a wired headset to this wireless set up and it’s awesome. I don’t feel like there’s any sound delay.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AMAZING

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them battery life is legit sound quality is amazing also light on my head and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Just yes!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Ive had them two weeks. I use them after work every day and my battery is still full. Crisp sound and comfy on my ears..

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome experience!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset very comfortable and It’s WIRELESS!!! My sound quality is top tier, while the HyperX software “Ngenuity” make customizing sound profiles a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Hyper x cloud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great, I haven’t charged them once in 2 weeks, very comfortable for anyone wearing glasses. Sound is very good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Red is rockin

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset was a worthwhile buy. Great quality until my cat got a hold of it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    HyperX - Cloud Alpha Wireless Gaming Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headset, but it can be a little hard on the ears after wearing for long periods of time. But other than that, the sound is good and the mic works clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    too pricey to recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound & very comfortable. a little pricey for what they are though

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Better than most when looking at gaming headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new goto for headsets long battery life and comfort. Coming off from a chain of owning logitechs for years

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Excellent battery life

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought these to replace the Archie steel series pro that had good sound quality however, the way they were design and the software sucked. However, this one is very simple. Easy to use. The sound quality is very good. I would highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Comfortable use and good microphone clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great all around headset.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually never leave reviews, but for this headset I feel the need to discuss just how excellent this thing is. I can consistently get about 2 months of battery life with fairly heavy use during the day. Incredible. They sound very good, and get loud *enough*. There are louder headsets out there… but for me the Cloud Alphas are certainly loud enough. HyperX support is very good as well, in my experience. Overall an excellent headset dor thr proce.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Comfortable and reliable

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits nice and snug around my ears, not only that its not too heavy like other gaming headstes. Only reason for it being a 4 star is that the sound quality could be a bit better, you dont hear the lows too much on it but the highs are perfect. It feels nice and rugged too which is a ton better than other headsets that are made of more cheap plastic than metal

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Quality Headset, Even Better Battery Life

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve charged this headphone once since I’ve purchased it and used it almost on a daily basis. Headphone fitment is amazing and comfortable for long gaming sessions. I have yet to feel fatigued while wearing them. I have put off getting wireless headphones for a while because i dont want to charge them frequently but these absolutely are worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset,sound is amazing microphone. Good ear comforting

    I would recommend this to a friend