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Customer Ratings & Reviews

Your price for this item is $125.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 826 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 826 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Just yes!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Ive had them two weeks. I use them after work every day and my battery is still full. Crisp sound and comfy on my ears..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them battery life is legit sound quality is amazing also light on my head and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Cool headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery level on this thing is awesome Best sound I have ever experienced

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Light weight and great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, good battery life, great sound, will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Hyper x headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head set is just down right amazing from sound quality to comfort it’s just an all around great headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item. Third time I bought this item. Bluetooth distance is amazing. The battery lasts and has a relatively quick charge time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You found the headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been gaming for a very long time and have had so many different headsets over the years but this is hands down the best in terms of price, quality, battery life. Everything on this thing is just incredible. The bass is incredible, really drives immersion when playing shooters or war games.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Headphones are great, microphone not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would probably give these 5 stars if it wasn't for one major problem. The sound quality is great, the noise-cancelling is effective, and the battery life is respectable. However, after about 8 months of use, the mic stopped working consistently. It would work for a few minutes and then just stop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great all around headset.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually never leave reviews, but for this headset I feel the need to discuss just how excellent this thing is. I can consistently get about 2 months of battery life with fairly heavy use during the day. Incredible. They sound very good, and get loud *enough*. There are louder headsets out there… but for me the Cloud Alphas are certainly loud enough. HyperX support is very good as well, in my experience. Overall an excellent headset dor thr proce.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Hyper x cloud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great, I haven’t charged them once in 2 weeks, very comfortable for anyone wearing glasses. Sound is very good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HyperX cloud Alpha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for long hours of gaming, the sounds is perfect for gaming and music!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Quality Headset, Even Better Battery Life

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve charged this headphone once since I’ve purchased it and used it almost on a daily basis. Headphone fitment is amazing and comfortable for long gaming sessions. I have yet to feel fatigued while wearing them. I have put off getting wireless headphones for a while because i dont want to charge them frequently but these absolutely are worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AWESOME - Sound, Comfort, Battery Life, Mic AMAZIN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay this headset is actually one of the best I have ever tried I already wrote it in the title but the sound is great the earcups definitely give me no fatigue the battery life has been the most surprising thing for me because i did not expect it to last this long, i think it said something like 300 hours on the box? something crazy like that but it lasts FOREVER mic is also very good. BUY IT

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Excellent battery life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought these to replace the Archie steel series pro that had good sound quality however, the way they were design and the software sucked. However, this one is very simple. Easy to use. The sound quality is very good. I would highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    too pricey to recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound & very comfortable. a little pricey for what they are though

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome experience!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset very comfortable and It’s WIRELESS!!! My sound quality is top tier, while the HyperX software “Ngenuity” make customizing sound profiles a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Will repurchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and good value, I like the acústics and fit

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Does what they say it does!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They aren't kidding about the battery life! I have to charge this about once every 3 weeks or so and I use my PC daily for several hours. Easy to pair to PC (Haven't used them with consoles) the sound is very good and the only gripe is minor, they are a little heavy but I never feel like I need to take them off due to weight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery life, no complains on sound quality or mic

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the wired cloud S. Would never go back to a wired headset. Thought sound quality would go down going to a wireless but it was actually the oposite. The DTS spacial audio was super cool to hear for the first time playing games. Really helps with the immersion. Also battery life is excellent. Owned it for over 2 weeks and havenr charged it once. Not even half dead yet. Would recommend.

    I would recommend this to a friend