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Customer Ratings & Reviews

Your price for this item is $125.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 768 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the Cloud Alpha Wireless Gaming Headset's sound quality and exceptional battery life. Many also appreciate the comfortable design and lightweight feel. However, some customers have expressed concerns regarding the software, range, price, connection stability, and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 768 reviews
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best I’ve used so far!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switch from my steel series to these and all I can say is I can go months without having to recharge these, and they are comfortable for extend hours of gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Up to 300hr battery is amazing but am confused

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this headset for 3 days now and am blown away of how nice they feel and overall construction. One small surprise out of the box is that the charging cord is super short and definitely not something you can use to charge while wearing your headset. Please keep that in mind. Also someone posted about ordering wicked cushions because of the shallow pads that it comes with and I have also ordered a set because i am experiencing that same minor annoyance. Now for the part that has me confused as per my title. I too keep getting “charge level 100%” when i turn on my headset and also when i hold it down for 3 seconds to check mid usage. Well i have downloaded the NGENUITY app by hyperx and have checked my battery level through said app. As of writing this i have put give or take 20 hours of having this headset on. On the app my battery percentage is at 91% with est 273 hours left. I do believe that what i am looking at in the app is the correct information and what is being said in the headset is maybe a software issue. Nonetheless this sure as hell is beating any other wireless headset in the market right now and am very happy i purchased them. I would suggest people that have bought this headset to also download the app and see what percentage you are actually on. I hope hyperx fixes this with an update. As soon as that happens i will give them all 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headset awesome if you forget to charge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Battery lasts a stupid amount of time before it need to be recharged. I hear footsteps in game without issues. Also hyper X has software to tune auto levels how you like. I did have the side plastic chip a little but a little tape fixed without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery life and sound quality. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Clear and crisp audio. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery lasts forever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life!!! My boys love these, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect headset!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality!! Great for gaming, movies, TV, and music!! Love the wireless connection! Works great with game consoles and PCs!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and charged it when received. It has been a month and i havent had to charge it again. Sound quality is great. I had read the mucrophone quality is poor, but havent heard any complaints about it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing battery life, but more of the same quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’ve used a Cloud Alpha before in the past, it’s more of the same stuff. Quality is solid, bass is a bit boosted, etc. Battery life though is incredibly long and that’s a helpful benefit for people who don’t want to charge every few days. But as a whole, save for battery life, the quality isn’t drastically different from Cloud II wireless or even some of HyperX’s other offerings.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, gives you real surround sound, clear bass is great, very comfortable, makes you feel like your in the game

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great value if found on sale. Solid headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality with good sound reproduction. The battery life is outstanding. Havn't had to charge them yet. Good microphone. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality build, lightweight, amazing sound and mic quality. My grandson loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery Life top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time of writing this review I’ve only charged this headset either two or three times. Well worth the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worthwhile headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've owned in a while. Very comfortable, no echo when using the mic, the lighted mute is very helpful. Highly recommend for gaming. Sound is great playing games with ambience, you can hear directions attacks are coming from.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    long battery life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super long battery life i would charge it for a few hours and it'll hold for a bout 1-2 weeks before needing to charge again. Sound Quality is also pretty good, good bass and audio

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Top notch headset for the gamer of every level.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son. He loves them. Can wear for hours comfortably and they sound fantastic. Perfect for apex and other fps games where sound is so important.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset. Great spatial sound and a great microphone. Also very comfortable to wear even for extended time oeriods

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hyper X is an amazing brand. They're comfortable, easy to use, great audio and the noise cancellation works well. For the price, you can't beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, the audio is good and clear . The battery life does last long, i play games more than 4 hours everyday and i didnt need to charge for 2 weeks

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Battery life is excellent after using for several days battery still above 80%. Sound quality good also.

    I would recommend this to a friend