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Customer Ratings & Reviews

Your price for this item is $125.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 768 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the Cloud Alpha Wireless Gaming Headset's sound quality and exceptional battery life. Many also appreciate the comfortable design and lightweight feel. However, some customers have expressed concerns regarding the software, range, price, connection stability, and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 768 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    MMM battery life

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and battery life. It may not have the best sound out there but that battery life is dope

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Not as loud as it could be

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume seems a little low at times. it has CRAZY BATTERY LIFE!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones but doesn't feel so well after hours of using them take a little break when it gets irritated. I like that it tells you the battery percentage when u turn it on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality all around

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat headset ive owned can handle being dropped 3ft on hardwood floor no cracks dents nothing. Comfortable but alittle snug. Amazing sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset ive ever owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im not usually one for buying wireless headsets, but this one is the best sounding and most comfortable one i have had. i wear glasses so that is important.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Wireless

    Rated 5 out of 5 stars

    LONNGGG Battery

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Long wireless pickup but the best part is it lasts FOREVER before it needs to be charged. Best thing about it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing Super comfortable Stylish Versatile

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They are ok.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine, returned for the Cloud 3. I couldn't justify spending more for this one. I thought the audio quality and mic quality were better on the Cloud 3, but I'm not an audiophile so take that with a grain of salt. Build quality was good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome headset!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset i have owned too date!! Great sound! Great battery life! Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and battery life is amazing. One of the best headsets I’ve ever owned. 1000% recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Long battery life and good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has been great to me. Im no sound guru and cant tell the difference between different settings but they sound awesome. Had rhe cloud wireless 2 and the alpha were more comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Long battery life and wonderful sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since buying this in june 2023 i havent had fo charge it in about a mouth and i still have a little under half battery left as well as the sound is amazing especially with the EQ

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    300 hours is an insane mark

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These absolutely last 300 hours I opened them with 90% owned them for a week of intense gaming. Still at 90% and again gaming so higher volume and when im not gaming i use them for music. 10/10 best headset ive wver owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    11/10 Awesome Gaming/Work/School Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headset has lasted me two years and has not let up yet. I pair this with the hyper X solo cast microphone for premium sound and voice quality. Needless to say I will only be using hyper X headsets in the future. Given that the quality stays the same.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and quality of this headphones is incredible. They are sturdy and comfortable. Very easy to wear and feel like they fit well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Crazy battery life.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. I did change the ear pads cause the one that were on it seemed to be a little shallow. However I have used this quite often and the battery life is amazing. I can go month without charging and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality unmatched battery life. Only down side is it isn't Bluetooth capable. That is why i gave it 4 star.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headset I have owned so far as being a gamer almost 25+ years. since runescape and even earlier days of newgrounds

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headset Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for gaming, volume is clear and loud and battery life is insane. I charged it once and it’s been at 100 percent still after 15+hours of gaming. overall amazing headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing headphones, Two slight disappointments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and form fitting with eyeglasses. If there is one complaint it would be lack of ability to balance game volume to party chat volume, something the Pulses have over these. Would be like to believe for the price that these would offer that at a minimum. Also disappointed in ability to not move the microphone out of peripheral vision unless removing the microphone entirely. Overall very satisfied with these headphones and will be my daily usage headphones.

    I would recommend this to a friend