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Customer Ratings & Reviews

Your price for this item is $125.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 826 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 826 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headset awesome if you forget to charge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Battery lasts a stupid amount of time before it need to be recharged. I hear footsteps in game without issues. Also hyper X has software to tune auto levels how you like. I did have the side plastic chip a little but a little tape fixed without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancels out all outside noise so all I hear is the game. Comphy, easy to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it sounds absolutely amazing! I am noticing a bit of disconnection though, which is why I decided to definitely get the insurance, just in case it becomes a more frequent issue down the line. Overall, really happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved hyper x headphones, these just solidifed my love for them. Incredible battery life and great sound. And as always comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Quality! Thanks Best Buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in store service which is a bonus. The headphone works great and they give amazing sound quality. They’re very sturdy. I got them as a birthday gift for my brother— he sent options on Amazon but I knew I would do better buying at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worthwhile headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I've owned in a while. Very comfortable, no echo when using the mic, the lighted mute is very helpful. Highly recommend for gaming. Sound is great playing games with ambience, you can hear directions attacks are coming from.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best purchase I have in a while great quality and just overall good headphones for whatever!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, and a super long battery life, best decision ever

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery life and sound quality. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    long battery life

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super long battery life i would charge it for a few hours and it'll hold for a bout 1-2 weeks before needing to charge again. Sound Quality is also pretty good, good bass and audio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved so much purchased a second time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously owned same pair and loved it but a piece broke. Repurchasing as the sound quality is excellent and they are comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. I like the option that it's wireless that you just have to charge it and recharge it. No cords involved to get in the way when you're working on your work.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Top notch headset for the gamer of every level.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son. He loves them. Can wear for hours comfortably and they sound fantastic. Perfect for apex and other fps games where sound is so important.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great value if found on sale. Solid headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality with good sound reproduction. The battery life is outstanding. Havn't had to charge them yet. Good microphone. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hyper X is an amazing brand. They're comfortable, easy to use, great audio and the noise cancellation works well. For the price, you can't beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset. Great spatial sound and a great microphone. Also very comfortable to wear even for extended time oeriods

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient, the audio is good and clear . The battery life does last long, i play games more than 4 hours everyday and i didnt need to charge for 2 weeks

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Long battery life and good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has been great to me. Im no sound guru and cant tell the difference between different settings but they sound awesome. Had rhe cloud wireless 2 and the alpha were more comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality all around

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat headset ive owned can handle being dropped 3ft on hardwood floor no cracks dents nothing. Comfortable but alittle snug. Amazing sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Battery life is excellent after using for several days battery still above 80%. Sound quality good also.

    I would recommend this to a friend