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Customer Ratings & Reviews

Your price for this item is $125.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 769 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the Cloud Alpha Wireless Gaming Headset's sound quality and exceptional battery life. Many also appreciate the comfortable design and lightweight feel. However, some customers have expressed concerns regarding the software, range, price, connection stability, and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 769 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Would buy again!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset so far. Comfortable, great sound and quality built

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Long lasting charge. Comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just great, solid headphones. No complaints. They sound great, feel great on the ears & head. Easy setup & good connection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is good the battery life is great amd the detachable mic is cool

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the DTX audio for gaming! The accuracy and punch of the bass is really immersive! Very comfortable on my head for long hours of work/gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 2 out of 5 stars

    Overall Experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I feel 2 stars is a bit low of an overall review but I can explain. So to start the headset is very comfortable even as a person who wears glasses I never get that ache in the side of my head after playing for way longer than I should be playing. The headset really does have the greatest battery life of any other headset I've had and I've been through way too many headsets of all the brands. I don't use the mic on the headset so I cannot attest to how the quality is on that but I could only imagine that it's just like any other headset mic out there. And overall the thing is a solid headset I would recommend it and hope that they don't get the one flaw that I cannot stand with my experience using this headset... Pretty frequently I get a static charge that can last 1 to 5 minutes straight and most of the time it is when I'm in the middle of a match of some sort. It seems to me the issue only occurs when there are so many different sounds happening all at once like in the middle of a match with a lot of actions, I'll get the static charge, and I'm totally out of the round because I can't hear anything and cannot decipher my left and rights. and it's on all the games I play not just one or at a random time it's when those scenarios happen. But I mean overall besides the fact you'll be surprised mid-round of any game it seems this headset is solid.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing specially for the price. I highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Directional audio is off!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Logitec Pro X headphones kept breaking so I bought these to replace them but the derectional audio is off. I can't pinpoint locations in FPS games. It's so bad that I'm considering buying something else. The mic is better than the Logitec X and the battery lasts a lot longer but the audio is so bad with directional situations.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Best Headphone Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! It even gives calm,soothing battery notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Over ear headphones with mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Comfortable over the ears head phones. Nice mic sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several kinds of headsets. This is by far the best. The sound quality is amazing. Having the ability to turn off the mic with a click is a helpful as there is always a lot of background noise where I live. The sound is clear and sharp. The frame is sturdy at the ear pads are extremely comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds very good, made of soft and easy material. Good and fast sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best PC headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good battery life and sound performance is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best christmas gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headset that i've ever buy. It fit the one i was looking for

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Long battery for wireless use

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is great, but mic is bit poor. It’s also very comfortable to use for long periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and sound. A comfortable headset that I can easily wear for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headse, I’ve seen other reviews of people having issues with these, but I’ve had them for almost over year and I’ve had no issues i love these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming headphones battery good and headphones ever comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded expectations, I've had it for over a year using it occasionally and I STILL haven't needed to charge it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Crystal clear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud crisp n clear and no wires!!! The range is pretty good as well.

    I would recommend this to a friend