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Customer Ratings & Reviews

Your price for this item is $149.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 770 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the Cloud Alpha Wireless Gaming Headset's sound quality and exceptional battery life. Many also appreciate the comfortable design and lightweight feel. However, some customers have expressed concerns regarding the software, range, price, connection stability, and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 770 reviews
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly and the wireless set up was to easy. Wireless does cost more but it really is nice not tripping or snatching the headphones out.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    HyperX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first time using a wireless headset and to be honest it’s the best thing I’ve ever bought. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gamer headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Sturdy for teenager wear and tear. Great sound quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend 10|10 I use these headphones daily they sound amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    One of the best headsets I've ever had.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent headset. Comfortable, durable and very easy to use. Would recommend to anyone who needs a new or first time headset.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Waste Your Hard Earned Money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I agree with all the 1 Star reviews about the quality from HyperX. I didn’t buy the HyperX - Cloud Alpha Wireless Gaming Headset for PC, PS5, and PS4 - Black/Red, but I noticed they have a similar cheap plastic clip that attaches to the ear cup as the one I bought: HyperX Cloud Core Bluetooth Wireless Gaming Headset for PC. The quality is poor or non-existent and HyperX does not honor their 2 year warranty on the headset. The warranty is for two years, but when HyperX technical support was provided photos and video of the broken part (headset purchased in July 2023) they claim it is physical damage and not covered under the warranty. Physical damage from just putting on and taking off the headset? That’s ridiculous and just shows the materials used to make the product are cheap! It also speaks volumes about what type of company they are by not honoring their 2 year warranty. Perhaps they were getting too many product failures in their first year and the solution they came up with was to not honor the warranty due to “physical damage.” I cannot recommend their products based on my experience and you should be careful about spending your hard earned money on such a lack of quality headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Crazy good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is the most comfortable i have ever worn. The cushions wrap around your ear instead of pushing on them so you dont get those sores afte ayjng games or watching lovies for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset battery life is amazing. Never have to charge the 200 hour battery Life is not a lie.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These here are amazing and the quality is out this world. And the battery life is sweet I charge mine maybe once a month.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Enjoys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son Loves this headset.He said he hasn’t charged it since he got it for Christmas and he’s been using it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for gaming for a great value. I enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Cloud II wireless and it was worth the price difference. The battery life alone is amazing and the spatial audio adds something the Cloud II didn't offer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best gaming headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gaming headphones are awesome! To the quality of the Mic and the Level of Awareness this product will be one of my favorites hand down!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming headset I downloaded the hyperX app and I can see how many hours I have left and the microphone is amazing also there is no latency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable and necessary.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son chose this as his birthday present. He searched deep on reviews , information for this as a gaming device. The affordable price is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal gaming headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal headset. I tried 6 different headsets in one day then I tried this one and have loved it since.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    10/10 would recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great headseat, awesome battery life and you never have to guess the batter percentage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son and he loves them. Great!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Xmas gift to replace a headset that my son had previously. He loves this one more than the one he had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headset I have ever owned. I am kind of biased to Hyperx products but it is definitely worth the money. I bought a razer barracuda and had nothing but problems with it. Sent it back and got this.

    I would recommend this to a friend