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Customer Ratings & Reviews

Your price for this item is $125.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 826 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 826 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best gaming headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gaming headphones are awesome! To the quality of the Mic and the Level of Awareness this product will be one of my favorites hand down!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headset I have ever owned. I am kind of biased to Hyperx products but it is definitely worth the money. I bought a razer barracuda and had nothing but problems with it. Sent it back and got this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbeatable and necessary.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son chose this as his birthday present. He searched deep on reviews , information for this as a gaming device. The affordable price is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset battery life is amazing. Never have to charge the 200 hour battery Life is not a lie.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend 10|10 I use these headphones daily they sound amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal gaming headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal headset. I tried 6 different headsets in one day then I tried this one and have loved it since.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Xmas gift to replace a headset that my son had previously. He loves this one more than the one he had.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    10/10 would recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great headseat, awesome battery life and you never have to guess the batter percentage

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hyper x wireless

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves this. She had the same wired one for many years, but this is an upgrade. No connections issues and I'm told the audio is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear sound, no static noted with wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, my friends say that I sound much clearer on the mic than with my last similarly priced headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Gaming Gear

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works wonders and the best part is certainly the 300 hour battery life! this thing is no joke!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best headphones bar none

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried nearly every headset you can buy hs80,Razer, Corsair virtuoso, etc. but the HyperX are the best sounding awesome battery life and no stupid software to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier gaming headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones for the price! I use these headphones for both my PlayStation and PC and they work great.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing wireless headset and works well with all my consoles and pc

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Waste Your Hard Earned Money!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I agree with all the 1 Star reviews about the quality from HyperX. I didn’t buy the HyperX - Cloud Alpha Wireless Gaming Headset for PC, PS5, and PS4 - Black/Red, but I noticed they have a similar cheap plastic clip that attaches to the ear cup as the one I bought: HyperX Cloud Core Bluetooth Wireless Gaming Headset for PC. The quality is poor or non-existent and HyperX does not honor their 2 year warranty on the headset. The warranty is for two years, but when HyperX technical support was provided photos and video of the broken part (headset purchased in July 2023) they claim it is physical damage and not covered under the warranty. Physical damage from just putting on and taking off the headset? That’s ridiculous and just shows the materials used to make the product are cheap! It also speaks volumes about what type of company they are by not honoring their 2 year warranty. Perhaps they were getting too many product failures in their first year and the solution they came up with was to not honor the warranty due to “physical damage.” I cannot recommend their products based on my experience and you should be careful about spending your hard earned money on such a lack of quality headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It works for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just by plugging it in. Battery life is insanely long. Sounds great. Only downside is mic quality is just ok but that's par for the course for gaming headsets like this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these and glad that i picked them up. I hear everything and the quality is great on my pc.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great wireless headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaints are the ear cushions are a little thin and the charging cord is very short. Otherwise its a great headset overall and a crazy battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing battery life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost exclusively use wireless peripherals & these headphones have the best battery life by far. They definetely supercede any and all of my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable and the sound is good. I am very happy with this purcahse even though I barely use them.

    I would recommend this to a friend