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Customer Ratings & Reviews

Your price for this item is $149.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 770 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the Cloud Alpha Wireless Gaming Headset's sound quality and exceptional battery life. Many also appreciate the comfortable design and lightweight feel. However, some customers have expressed concerns regarding the software, range, price, connection stability, and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 770 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, battery life is amazing. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones in the market for the mid range price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing i loved everything about it. Perfect for what i needed it for!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most impressive thing about these headphones are the battery !!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and lightweight. Very far wireless distance and long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarity is wonderful and the sound is amazing. I would recommend this product to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery life is out of this world!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 300 hours of battery is just nuts. I love how I never really have to worry about whether my headset has battery or not.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Tom 59

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headphones i ever bought. 300 hours of play time is unbelievable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t get the hyper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like the headphones but it just seems like it was overhyped. I received my first pair and I thought they were defective because the sound quality on Windows sounds low. I literally have to turn my volume up to 80 -90 to hear my game. I exchanged them for the same pair to see if they were defective. I decided to give the two week period to see how I like them. The sound quality is still low for me. There is a lot of bass to them in my opinion and it can be too much because I hear a static. Even when I chat on discord with my friends I hear static as they talk. I don’t see these headset as comfortable. I think it is due to the clamping force being about 1 lb. I played a game for 3 hours straight and I have this really bad ear pain right below my ear. I believe there is a latency as well. My boyfriend and I play games together and we talk on discord I hear him outside my headphones before it comes to my headphones then he wonders why I lag in responding. Personally, I just don’t think it’s worth the price point for multiple reasons. I heard it’s just best to go with the Cloud 2 only because they are basically the same thing but apparently more comfortable and who needs 300 hours. You’re basically paying $100 more for 300 hour battery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how soft the pads are. I can wear them for hours. Work well win or mac work or play

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best after using for 40 pluse hours it is still at 90 percent

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Pretty Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pretty much bought these for the battery life, I hate interrupting my use to recharge a set. The sound is good and they're relatively comfortable although I need to take them off and let my ears rest after some extended use. Would buy these again if I need another set and on sale like these were.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Once you go wireless, you won’t go back!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, and amazing battery life! I wish the headset was slightly cheaper and slightly more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these. He is a serious gamer and he was impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyper X Cloud Alpha wireless review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is really good for pc gaming I’ve had no trouble what’s so ever since buying this headset all you have to do is plug in the dongle and turn on the headset and boom all ready to go. I really recommend anyone looking for a headset to try this one out you’ll love it. Will make a really good gift also.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headset for PC!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset! It’s extremely comfortable and very durable. The control volume on the side of the headset is beyond great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got this in a bundle at a steal for a even bigger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, clear mic even with it being blutooth.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely lasts 300 hours, crazy battery life. 10/10 would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purchased as a gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and amazing sound. Purchased as a gift for my nephew - he loved them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Review of Wireless Head Phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    300 hour battery life and nice range moving around house and still being connected to conversations.

    I would recommend this to a friend