Customer Ratings & Reviews
- Model:
- 4P5D4AA
- SKU:
- 6499569
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.
This summary was generated by AI based on customer reviews.
Great Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked perfectly and the wireless set up was to easy. Wireless does cost more but it really is nice not tripping or snatching the headphones out.
I would recommend this to a friendStopped working after a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were great headphones until they stopped working not even a month after having them. The red light to show if the mic was muted or not would not longer turn on, and shortly after that the mic stopped working all together. It’s very frustrating because I purchased these for work, and now I have to hope I can return them and purchase something different. Very sad because they were great when they worked, and extremely comfortable
No, I would not recommend this to a friend- Pros mentioned:Battery life
Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best battery life I’ve had on a pair of wireless headsets, amazing value could be a bit louder for my personal taste but solid overall headset
I would recommend this to a friend - Pros mentioned:Sound quality
Sweet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sweet. Sound quality is very even without any artificial crap on top. Mic is so so. But the noise isolation on the mic is helpful. Not really a fan of the vinyl pads though
I would recommend this to a friend - Pros mentioned:Battery life
Great for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfy and sound great. Battery life if AMAZING. Only issue is mic cutting out in discord. This could just be a setting issue from the pc thoigh
I would recommend this to a friend Low, Dull and Muffled Sound for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to enjoy these for overall gaming quality, but its nowhere as clear as the astro a50s. I truly hope the quality on this headset can become more crisp and clear over time. I have tried changing all setting on this headset to match how clear the A50s were but these headphones just seem too dull and sound quality is not ideal for gaming at all.
No, I would not recommend this to a friend- Pros mentioned:Battery life
Excellent wireless headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphone. Long battery life on a single charge.
I would recommend this to a friend - Pros mentioned:Sound quality
review for hyperx headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good headset with optimal mic quality and comfortable headband
I would recommend this to a friend Fire
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound of these bass is so sick some popping but it has stopped now after adjusting a little in the eq
I would recommend this to a friend- Cons mentioned:Fit
HyperX - Cloud Alpha Wireless DTS headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming headset. Easy to set up and great gaming experience. A little tight in my opinion but I also have a big head lol.
I would recommend this to a friend Pretty Good Sound quality, durability questionable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this headset for about 3 years now, and I've probably had to replace it 3 times. I love everything about it but it seems to always break on me a the year mark about. I have the BestBuy totaltech coverage though so I easily swap it in when needed.
I would recommend this to a friend- Pros mentioned:Sound quality
W head phones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.W head phones best ive ever had no more 20 dollar head phones
I would recommend this to a friend - Pros mentioned:Sound quality
Great noise cancelling headset!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better then expected! Good quality headset! Really cancels noise. Nice selection of presets to customize the experience!
I would recommend this to a friend - Pros mentioned:Sound quality
Good headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones had them for a while just need to get used to them.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Good Sound and Battery. Horrible Mic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset sounded great and felt great. Battery life was amazing. What was not great was the mic. Plugged into a PS5/4 your voice would go in and out. It seemed as though the noise cancelation was canceling out your voice. While plugged into a PC I could not replicate the issue.
No, I would not recommend this to a friendBrand response from HyperX Product Expert
Posted .Hello, ALPHA! It looks like it might be a limitation on the PS5 end. If you had verified it works fine on your PC then something's going on that gaming platform's end. Try testing it with a different USB port if possible or reset the pairing process of the headset to the USB wireless dongle. For reference please visit our support page to find the instructions to do just that. https://support.hyperx.com/Headsets/Cloud-Alpha-Wireless/
Let us know if you are able to resolve the issue. You can reach out to us on our social platforms with a private message. We got you!
Chat/Email -> https://hyperx.com/pages/support
Facebook -> https://www.facebook.com/hyperxcommunity/
Twitter -> https://twitter.com/HyperX/
- Pros mentioned:Sound quality
Easy, yet powerful
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and the sound is incredible. A much needed upgrade from my old set.
I would recommend this to a friend - Pros mentioned:Battery life
Craaaaaaaaaaazy Battery life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this headset and the battery life is absolutely friken insane
I would recommend this to a friend - Pros mentioned:Sound quality
Hyper X Cloud Alpha Wireless.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great build quality. Excellent audio quality. Worth the purchase price for sure. It would be great if these were offered in a Bluetooth model.
I would recommend this to a friend - Pros mentioned:Sound quality
Update from Old HyperX
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these needing to switch to wireless from the first Cloud headset. Same fit, great sound.
I would recommend this to a friend - Pros mentioned:Battery life
Love them
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have tried the hs80, virtuoso, nova 7, nova 3 and i gotta say i love the alpha clouds 100 times better, give these a try i promise youll love them.
I would recommend this to a friend