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Customer Ratings & Reviews

Your price for this item is $149.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 770 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the Cloud Alpha Wireless Gaming Headset's sound quality and exceptional battery life. Many also appreciate the comfortable design and lightweight feel. However, some customers have expressed concerns regarding the software, range, price, connection stability, and fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 770 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset i got a big head and it fits perfet and is super comfy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item Exactly as described on website. Buy with confidence.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Easy to use. Sound is crisp and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well sound good quality. Received quickly from bestbuy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Missing Surround Sound

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty decent headset, missing surround sound, and a different ear muff.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a gaming headset, it is pretty good, my main issue with it is that the ear cups aren’t very deep so if you use it for a while in one sitting it press on your ear it cause it to hurt a little bit, but it’s not a big issue and is otherwise pretty good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super.great product for the price. Was happy to get it on sale

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mic

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good quality and good sounding headset 10 out of 10

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible battery life, I have not charged them in over a month

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    6.5/ 10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable if you have normal sized ears. I have dumbo ears so they weren’t at all comfortable for me. However my spouse has normal ears and she loves them. The sound quality is a 7-10. Mic quality 6-10. Cons. Maybe a little tight and would need a break in period.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits perfect and true to the sound light weight on the head

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great, only 2 issues.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking them so far. 2 weeks in (14days) and still have 74% battery life left. Running 100% volume 2-5 hours a day. Sound is great. Only 2 issues I've had is I feel the volume could be louder on max setting. And some games have audio delay that I can't seem to get rid of. Other than that they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The price changes too quickly,

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price changes too quickly,can I return the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good and has good bass, and the bluthooth is reallh good on it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good headset. Long Battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Headset and long range. Battery life is great, never have to charge it really.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boys mom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, its very clear, no cords. Inexpensive

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, slight pop sounds that I cant fix but good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Driver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it for my son he love it only charge it ones last for weeks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality! Love them for watching movies and playing WoW!

    I would recommend this to a friend