Customer Ratings & Reviews

Love the sound of these bass is so sick some popping but it has stopped now after adjusting a little in the eq

I agree with all the 1 Star reviews about the quality from HyperX. I didn’t buy the HyperX - Cloud Alpha Wireless Gaming Headset for PC, PS5, and PS4 - Black/Red, but I noticed they have a similar cheap plastic clip that attaches to the ear cup as the one I bought: HyperX Cloud Core Bluetooth Wireless Gaming Headset for PC. The quality is poor or non-existent and HyperX does not honor their 2 year warranty on the headset. The warranty is for two years, but when HyperX technical support was provided photos and video of the broken part (headset purchased in July 2023) they claim it is physical damage and not covered under the warranty. Physical damage from just putting on and taking off the headset? That’s ridiculous and just shows the materials used to make the product are cheap! It also speaks volumes about what type of company they are by not honoring their 2 year warranty. Perhaps they were getting too many product failures in their first year and the solution they came up with was to not honor the warranty due to “physical damage.” I cannot recommend their products based on my experience and you should be careful about spending your hard earned money on such a lack of quality headset.

worth the price and have mic monitoring in case you tend to be loud

Great build quality. Excellent audio quality. Worth the purchase price for sure. It would be great if these were offered in a Bluetooth model.

Have tried the hs80, virtuoso, nova 7, nova 3 and i gotta say i love the alpha clouds 100 times better, give these a try i promise youll love them.

Better then expected! Good quality headset! Really cancels noise. Nice selection of presets to customize the experience!

This product my feel premium and work flawlessly for a few hours but it will stop charging once it reach amount of hours. The software used for this headset fails to connect most of the time and when you playing for a long period of time, it will disconnect and will not control the volume (Which is what is meant to do with the scroll controller on the back of the unit). Today I tried to connect my headset to the software and something happen during the connection that left my headset bricked, it wouldn't charge and it was unresponsive, and it wouldn't charged (I did tried well known cables that used to work) but no response. I ended discarding this using, and I will be looking into a different brand.

very good headset with optimal mic quality and comfortable headband

[Employee of bestbuy] Great pair of headphones, however my pair would randomly disconnect, other than that I think they’re solid

Excellent headphone. Long battery life on a single charge.

[Employee of bestbuy] The battery life is like no other headphones i used before

Bought these needing to switch to wireless from the first Cloud headset. Same fit, great sound.

[Employee of bestbuy] Amazing i loved everything about it. Perfect for what i needed it for!

Easy to set up and the sound is incredible. A much needed upgrade from my old set.

Amazing almost 2 years old and not once had a problem.

I ❤️ my new headset! My friends come in clear and they are able to hear me clearly!

Great headset all aroumd for multiple platforms. Great audio quality and mic quality

The final component to a new gaming computer set up. My son is loving them and all the reviews I read were on point. Perfect

Good for as long as it lasted the microphone piece eventually gave out u fortunately.

absolutely the best wireless headset I have ever owned minimum of a week use on charge