Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $125.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 826 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 826 reviews
  • Rated 5 out of 5 stars

    Gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming headset i would recommend it for some gamers out there for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Em

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these along with a Predator Helios 300 on sale for Black Friday at $999. I woukd have to say they are very accurate for gaming. You get really immersed. I use them to play CSGO with my friends. Nobody has said anything about my mic volume and been enjoying them everyday since i got them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! I absolutely love these gaming headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good best quality and very good design definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headsets

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson was really pleased with this gift it will last for awhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome, will definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these. In fact this review is for the one I just bought as a gift for a friend. I’ve had mine for over a year with no issue and they work splendidly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good, long battery, sound quality okay

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good headset. Could like more range in the sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, only problem you may have is with Overwatch 2 as it sometimes doesn’t work with wireless/bluetooth headsets.(This is a problem on Overwatch ends but i felt worth mentioning.)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Overrated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way over rated. Ps5 original mic overall better quality in sound the only thing i like is the battery life but besides that this thing not good for games like rainbow six when u need the hear every detail

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for Gaming

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves the quality and sound. Great reviews and comfortable. Great value especially with sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These take my gaming to the next level! Now i can have the volume as loud as i want without annoying everyone in my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hyper X

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset earpuffs fall out, which i think is stupid, the headset i had first said battery level is 100 percent, even if its battery is about dead, and it isn't very comfortable with glasses on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones'

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everyday use. I use them for my zoom meetings and listening to music on the plane and work great.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great wireless headset

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is pretty good, I don't see any negatives to it at all. The only thing I would change would to add a pause/resume button on there for extra convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome battery life

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome battery. Good sound. Multifunctional. Never worry about interruption in gameplay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is honestly one of the cleanest ones I’ve owned. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product I will buy these if I ever need another set of headphones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works completely fine i brought for my daughter she loves it. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great.I love the feel of it connect to my computer grade

    I would recommend this to a friend