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Customer Ratings & Reviews

Your price for this item is $125.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 826 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 826 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely OK. Actually, they are more than OK but not the best.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones Headphones Headphones Headphones Headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX Wireless headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson for Christmas. He said it works great for his gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product for a loved one or yourself highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My baby that 9 loves his headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves this headphone. What great thing to buy for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for gaming im glad about my purchase and the help and opinion they gave me at best buy in league City Tx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HyperX is always a great brand and these headphones don’t disappoint. Grab a pair and see for yourself!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is crisp and dynamic....mic doesnt work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    HyperX Cloud Alpha Wireless

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give this a 5/5 because up until now it’s been an amazing headset. Now it’s bricked and I don’t even know why. It just stopped pairing to my pc out of the blue after a year of having it. I tried everything on every subreddit I could find. Nothing worked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Head Set Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, battery life is not as long as advertised other wise just as the box describes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High wuality material. Very sturdy just not a huge fan of the mic but awesome nonetheless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I IIKE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been great so far, no complaints. I love the fact i can remove the mic!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    ***Best Buy pricing with Dollar Store quality!***

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TL;DR: Don't buy this if you want good sound quality and a reliable headset because this isn't either of those things. Pros: -Easy to set up -comfortable -simple design -battery life is great Cons: -poor sound quality even with modified EQ settings -every time I turn the headset on, I'm met with either a VERY noticeable audio latency, or the sound has a lot of static. Don't waste your money on this headset. I'm maybe 3-4 days of consistent usage and it's given me nothing but problems. out-of-the-box sound quality is very tinny and different applications will provide different volume outputs. (nothing like switching from one game to another only to have my eardrums assaulted by the opening menu music when both games have the same volume levels in settings). not to mention the fact that every time I turn this thing on, I am greeted with audio issues without fail. This headset is maybe worth $50 at best, but due to the "300 Hour Battery Life" gimmick, it's allowed them to drive the price sky-high. I missed out on more quality headsets and could've saved some money instead of buying this junk. I've had quite a few HyperX headsets and this is by far the worst, and I would expect more from this company than this heap. Cloud 2's are still my gold-standard for comfort/sound quality, but as for wireless headsets? HyperX is behind the curve.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Would recommend for anyone and everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super is best buy i will always go shopping in best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! Really good quality and design. Really love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. fantastic battery life and sound!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great but not the best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of issues with disconnecting not as bad on pc as it is on console but still happens on pc

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift to my husband and loves it. Had it 5 months and is at a 50% battery.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works nice but had a few connection issues at first but after redownloading updates it worked better.

    No, I would not recommend this to a friend