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Customer Ratings & Reviews

Your price for this item is $125.99
The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 826 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cloud Alpha Wireless Gaming Headset, highlighting its exceptional sound quality and impressive battery life. Many users find the headset comfortable, even during extended use, and appreciate its lightweight design and wireless capabilities. While the majority are satisfied, some have noted concerns regarding the software and connectivity. A few users have also mentioned issues with the range and fit of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 826 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best darn headset I've ever owned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best darn headset I have ever owned. When they say the battery lasts for 300 hours... It does. The sound is fantastic and the connectivity via Bluetooth is solid. I am surprised by the connection distance that I can get. I can leave my room and walk to my kitchen and still hold a conversation. Disclaimer though: lower the battery weaker the signal. At about 25% battery power your wireless range is significantly reduced and will experience spotty connection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cloud X 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality yet! Playing multiple games like League of Legends and Counter Strike 2, sound quality has far surpassed past headsets! When gaming in competitive shooters like Counter Strike the littlest sounds like reloading can be heard and gives me that much of an advantage! I highly recommend these for any gamers looking to buy a headset for better sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality, and very comfortable to wear. A

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and comfortable on the ears, optional Mic has decent quality too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    As good as it is popular

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, light weight, great audio quality. HyperX has been a popular brand for headphones, and it lives up to my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable fit with the headphones! Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset i’ve owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, sounds great, and an absolutely insane battery life, all for $200. For someone who wears glasses this is the best headset i’ve ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup, plug and play. Deep bass, crystal clear highs and really good noise isolation. The battery lasts ages, only need to charge it like once every 2-3 weeks with daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 5 out of 5 stars

    Great, high quality headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, high quality sound, good range for the wireless connection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality! Battery life goes on for days! Very comfortable and the mic and sound are top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Wireless

    Rated 5 out of 5 stars

    Nearly perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super lasting battery life, good quality sound, super wireless reach, good quality for all it's good stuff for such a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best wireless headset in the market right now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headset so far. Best battery life. Comfortable and soft on ear. Mic quality is also good. Using EQ, sound quality is also best.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Its not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not the most comfortable, but it works well enough. I would recommend it to anyone who wants a wireless headset with a very long lasting battery.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the hyperx cloud 2 headset for several years before getting this headset, and removing the wire is a game changer. Super good quality and sound as expected from hyper x headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confortable, sound is amazing and long battery too so far i really like them alot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned them only for a couple weeks so, my review might not be very good right now, but they work perfectly fine, no trouble connecting, no problem with the mic at all, and the headphones automatically turn off after so long of being on and inactive… overall I think they are great at the moment and I’m quite glad I switched to wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    TRex approved

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and you wouldn’t believe the amount of time you can go with out charging. I will admit I don’t play nearly as much as I used to do but when it says 80 hours of play time they aren’t lying! I have been playing for what I feel like is a good part of the weekend and I’m still at 70 percent left I haven’t charged this headset in literally 3 weeks the sound quality doesn’t drop off either. Everything stays connected and synced up with the games that are being played!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Solid headset, amazing battery life

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid gaming headset. I charge these like once every 1-2 months using it everyday for 6-12 hours. The only problem is the range is very small. If I plug in the receiver to the back of my pc which is right next to my legs, it constantly disconnects and reconnects. I have to plug in to the front. Aside from that, its overall great. mic is decent but I personally use a separate mic.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Just keeps getting better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible quality and there is no headset as comfortable as this one, now with 300 hours battery life and amazing sound, don't hesitate on buying these. 10/10 for me!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good value great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound and the battery is phenomenal I literally have charged this headset 3 times in the last year and a half and the headset is great quality , the only issue I have had is the volume wheel is somewhat finnicky. But as I play games often it amazes me how long the battery last especially compared to the stealth 700 gen 2 turtle beaches I had before

    I would recommend this to a friend