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Customer Ratings & Reviews

$119.99
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The comparable value is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 887 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the exceptional sound quality and outstanding battery life. They also appreciate the product's comfort, solid Bluetooth connectivity, and lightweight design, which delivers punchy bass. However, some customers express dissatisfaction with the software, and a few find the price to be too high without Bluetooth.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 887 reviews
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Love this headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, voice chat is good. Battery life is god tier. I unplugged it from 100% on 2/17/23, used it to game every night for at least 4 hours. Usually 6 hours or more, and only got the low battery notification on 3/3/23, after which I continued to take for another couple hours without further battery notifications until I plugged it in again before bed. I am currently using it for remote work and gaming now for the last week ( so about 12-14 hours a day) and since recharging it 3/3/2023 it is still only at 40 percent. It is also lightweight and comfortable considering. I have an industrial piercing in my right ear and many headsets make it sore after extended use, this one doesn't make it hurt in the slightest.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Hyper x alpha wireless headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has great sound, bass, and battery life. Well worth the amount paid.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    HyperX headphones with removable mic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had these for about 5 months and they are still hanging in strong and the clarity is crisp!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Really great headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning a Steelseries headset for years I finally made the swap over to HyperX and I haven’t regretted that choice for a second. Fantastic feeling headset with amazing sound!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    HyperX Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and use, comfortable been using it everyday good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Purchased for casual gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Audio quality is great. It is comfortable around the ears when using. Best part is battery life, i can go a couple weeks or more without charging.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great in the comfort department and have been using these for a year and some change now and does not show ware and tear and still has amazing sound and surround sound but is quite expensive but well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Would definitely recommend and buy again

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned for around 8 months now and absolutely love this headset. Battery life truly is insane, I can walk around the majority of my house without losing connection (~1,100 sq ft house, including basement) and the audio is as good as I (a non-audiophile for those that would care) could ask for. I can't speak to the quality of the mic as I use an elgato wave 3 mic, but that's about the only thing I can mention. OH! I've not noticed (heavy emphasis on noticed) an issues with the software for this either! Often times the necessary software is what takes even a good product and makes it terrible (I'm looking at you, Razer) but I've not noticed any issues here!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Battery life to infinity and beyond!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset while it was on sale upgrading from a wireless xbox headset. First the battery on this headset is unrivaled 300 hours hands down beats any headset I ever had. The foam cushion is descent enough that it doesn't tighten around the ears. The frame of the headset is durable yet flexible it actually feels sturdy compared to anything else I ever owned. I had razer, corsair, and xbox and almost all of them had issues with battery life and audio and the wireless distance was horrible. Cloud Alpha worth every dollar!!! Especially when its on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent headset for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, have only had the headset for going on a month. Sound is good and defined and the bass is passable for a wireless headset. The hyperx software is simple and intuitive, the battery life and aluminum construction is definitely the selling point for the price. My only complaints are the mic is not as sensitive even with gain upped a couple decibels and the ear cups a tad on the shallow side so the top edge of my ears rub a little on the inside foam but your mileage may vary.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them because they had amazing battery life and were very comfortable. I would rate them 5 stars if they had 7.1 surround sound too. Other then that they sound still great and feel premium. Definetly worth more money then the turtle beach 600 gen 2 or 700 gen 2.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional Comfort and Immersive Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud Alpha headset delivers unparalleled comfort with plush memory foam ear cushions and a padded headband. Its dual chamber drivers produce rich, detailed audio, perfect for gaming or music. Built with premium materials, it's durable and long-lasting, with a detachable braided cable for convenience. Versatile compatibility across various platforms and a detachable noise-canceling microphone round out its impressive features, making it the ultimate choice for gamers seeking top-tier audio performance.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and good pricing, using on a daily basis, super confortable, made to last, definitely recommend for everyone! Have tried other brands and this is the best. Thanks, also I have friends that made the same purchase and they agreed, definitely the way to go. The set up with the directions that came with the product was easy to understand and did not take very long to figure out. Keep having great products and great choices for consumers and fair prices, thanks again for having stores with comfortable surroundings and inventory,,,,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best headset offered by Best Buy. Guaranteed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset you’ll ever own. Guaranteed. I’ve ran this thing 9 days now. Is at 70% battery. I haven’t charged it since I bought it. Insane sound. I can hear so well. From all directions. Hands down, the best headset money can buy. The only thing that I would say sucks is the generic application they use. Maybe they will do better with the application in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Loving the battery life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable, battery power is amazing! Charged it over night once and it's been 4 days of pretty decent game time and it's only at 90% so far. No problems as of yet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headset for gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product! I’ve had mine since July and have had no issues. The battery life is amazing. I game about 20-30 hours a week and a single charge lasts me about 2-3 weeks. Sound quality is another huge thing. With the hyper x control panel it’s great to adjust how and where you want the sound to come from. I will be buying hyper x headsets from now on!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Gaming Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headphones on the market, bar none. Great Sound, comfortable, cool looking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Long battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this head set as an alternative to my wired headset of the same make/model because I kept carching the cable and draging it off the desk. These headsets take a beating not like the ones with the plastic frames. The battery life is unreal, I charged it when I bought it and it's srill 40%

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good very comfortable good sound and the battery life is amazing you only have to charge them maybe once every two weeks or so

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy plug and play functionality. Sound quality is wonderful and the battery life is the best I have had yet with wireless. Best headset I have had and is half the price of similar quality.

    I would recommend this to a friend