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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 5,046 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bought this as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son tells me it is very versatile in uses, gaming, music, chatting he is very pleased. The quality is sound as in more expensive with similar performance and more uses.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Turtle Beach for my Xbox and they don’t work on my PS4. So I thought I would try these since they are a fraction of the price. These are great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They sound great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things sound great! They have very good build quality and are a great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones to go with my son’s game system I bought him for Christmas. Excellent quality, and fast delivery. Solid work Best Buy!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the cloud 2s after my turtle beachx50s and Logitech g230 both failed. Difference and clarity is night and day for the cloud 2s. You get what ya pay for

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price. Mic is great, headphones are very good too. Pretty much a good all around headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oldest son bought these with some Christmas money. He absolutely loves the sound and feel.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Gaming Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with my decision I replaced a turtle beach headset which I thought was a good unit but it broke in half after two years worth of use. The Hyper X Cloud II has exceeded all my expectations. I highly recommend this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect mic for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mic in my opinion is one of the best headsets out there for gamers. Good sound, high mic output and a perfect price. These are better than the Astro a50s

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headset. I can wear this for hours without my ears or head hurting. I would buy this headset again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mic issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds amazing. I just have trouble connecting it to my remote whenever I plug it in they cannot hear me sometimes the mic.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good comfortable headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good I wish the surround sound works for xbox it works for pc though which is great. Also it's lightweight

    I would recommend this to a friend
  • Cons mentioned:
    Cable length

    Rated 2 out of 5 stars

    Decent when on sale.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Best PNC for a sub $150 headset I could find in store. I was aiming for a set Passive NC headphones. It was awesome that Best Buy offered about 12 different headsets on display to try on. I was able to determine that these, out a range of gaming headsets from $40-$200, had the best PNC. Cons: 4ft cable without DAC adapter. This basically forces you to use the DAC unless you bought a 3ft+ extender. The DAC firmware had to be upgraded immediately because the sound out of the box was terrible in any game(Zero bass. Only treble). The 7.1 feature on the DAC is worthless. It will make nothing sound better. I can assure you. Nothing. Please don't add "features" that no one will use. Box is labeled "Discord Approved". I've had ~10 people tell me that the sound was not as good as my logitech g430s, but I should note that they didn't say it was bad either. So probably a 10% drop in quality for headphones that are almost twice the cost. If it were worth the trouble, I would have returned them, but decided the PNC was redeeming enough. --- Kingston Technology Company. Trash the DAC on this model. Use the money to add at least 3 more feet to the cable with mic/aux ends. Add volume control / mute in it's place. If any money is left over, add to the PNC. Ta dah, you've got a 5 star budget NC headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    a good buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them better than Turtle Beach products. comfortable on the ear, sounds awesome. Has a detachable mic and came with extra ear foam pads, Built well. I've had mine for a while and only the cord is twisted a little bit. Still works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a pair that broke, these are a step up from those and are used probably every day with my gamer. He likes them alot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!!! Bought for gift and my son loves!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift and my son loves everything about it!!! He has not taken them off not disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for Zoom call operators. Mic sounds great and audio quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ovverall no problems, good audio, i use with pc, easy to set up. the 7.1 audio doesnt sound good i just leave it on normal mode

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset for home office too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a softphone UC compatible. Loved the way it works for me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best of its kind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried several different headsets for gaming and this headset is far superior. Worth the extra cost for quality.

    I would recommend this to a friend