Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 5,049 reviews
  • Rated 5 out of 5 stars

    The best for the buck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for several months now. For the price, I have found no better. These are held together with metal not plastic. These work very well with my PS 4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!! Bought for gift and my son loves!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift and my son loves everything about it!!! He has not taken them off not disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At a good discounted price, the quality and comfort is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering how expensive most headsets are, ive used astros, turtle beaches, and i like these the most for the price and quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for price, Mic adjustable and very clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headphones!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses them fir his gaming and loves them!! Great buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing they work for anything very sturde

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent when on sale.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Best PNC for a sub $150 headset I could find in store. I was aiming for a set Passive NC headphones. It was awesome that Best Buy offered about 12 different headsets on display to try on. I was able to determine that these, out a range of gaming headsets from $40-$200, had the best PNC. Cons: 4ft cable without DAC adapter. This basically forces you to use the DAC unless you bought a 3ft+ extender. The DAC firmware had to be upgraded immediately because the sound out of the box was terrible in any game(Zero bass. Only treble). The 7.1 feature on the DAC is worthless. It will make nothing sound better. I can assure you. Nothing. Please don't add "features" that no one will use. Box is labeled "Discord Approved". I've had ~10 people tell me that the sound was not as good as my logitech g430s, but I should note that they didn't say it was bad either. So probably a 10% drop in quality for headphones that are almost twice the cost. If it were worth the trouble, I would have returned them, but decided the PNC was redeeming enough. --- Kingston Technology Company. Trash the DAC on this model. Use the money to add at least 3 more feet to the cable with mic/aux ends. Add volume control / mute in it's place. If any money is left over, add to the PNC. Ta dah, you've got a 5 star budget NC headset.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PC wired headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy good sound reproduction and light weight, perfect for my teenagers video game play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price. Mic is great, headphones are very good too. Pretty much a good all around headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable Headset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headset. I can wear this for hours without my ears or head hurting. I would buy this headset again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are noise canceling for sure! I can’t hear my toddler screaming for another round of kangaroo song for nothin! Definitely great quality for the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mic issues

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds amazing. I just have trouble connecting it to my remote whenever I plug it in they cannot hear me sometimes the mic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headset

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a pair that broke, these are a step up from those and are used probably every day with my gamer. He likes them alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good comfortable headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good I wish the surround sound works for xbox it works for pc though which is great. Also it's lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They sound great!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things sound great! They have very good build quality and are a great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ovverall no problems, good audio, i use with pc, easy to set up. the 7.1 audio doesnt sound good i just leave it on normal mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My oldest son bought these with some Christmas money. He absolutely loves the sound and feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of its kind

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried several different headsets for gaming and this headset is far superior. Worth the extra cost for quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very load love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the microphone and the headset I can set it as loud or as low as I like when I have him loud I can hear him even when I don't have them on love them

    I would recommend this to a friend