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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 5,046 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wired headset for gaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset with noise cancellation for the mic, but the mic only faces one way. If faced wrong way you will seem quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Comfortable!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, as someone with glasses it can be hard to find a good headset that won't give me a headache. I would prefer a mic sidetone so I could hear myself but that isn't a necessity. Overall it's good quality, sound is nice, works good for things like CoD.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice crisp sound for music and gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for use on a Wii U system and a PC. I have found its not easy to find headphones for the Wii U as you would think. They have great sound for the price and have held up. I would definitely buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got at a super price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that these are now a permanent feature on my son!! Loves them, the sound quality is phenomenal and so is the noise blocking feature!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Affordable Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good budget headset for those that are looking for a quality headset at an affordable price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought two pairs of these over the last few years, and they have consistently been the best headphones I've used for PC and PS4 gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best gamer headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound fits very well. The cost was just a little higher then ordinarily wanted to spend but shfc

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! Worth the money. Great price! Best Buy always has the best prices. Shipped on time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for apex legends and modern warfare. I can literally hear enemies healing from 20 meters away. The one downside is that after 2 hours my ears start sweating.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them they were amazing you hear every footstep every gun shot every noise it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great with xbox. No issues setting them up and using them. I would highly recommend these for gaming online.

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 4 out of 5 stars

    Great headset for pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset for pc but when it comes to using it for the xbox one you plug it into the controller but dont have access to the volume controls. Have to buy extra adapter in order to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    hyper x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones. Good for the price, but if you are a fulltime gamer, spend the money for better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid but not clear on how it works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great although there should be advertising on the box stating the additional cable used to control volumes does not work on consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Terrible Quality Cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge fan of HyperX. All their products that I've used have been top notch quality. My first pair of headphones from them were HyperX Cloud Revolver S, and those lasted me for many years. They were extremely durable. I use headphones at-least 3 hours every day, and they took up the beating of daily use without any problem. The only reason I replaced them was because the headband was falling apart. But this was not an issue that affected sound quality. I don't know if quality control has plummeted recently, or if it is different for this product, but this is my second pair of HyperX Cloud II Pro's that I've ordered in the past year. My first pair lasted only two months before a short appeared at the base of the cable. Sadly, I was outside of my return window for BB. I didn't want to buy a new pair either, as 100 for headphones is expensive! However, after a few weeks of hearing nothing but garble at the slightest movement of the jack, I couldn't take it any more. I bought a second headset (this exact same one) on March 30th. And at first sound was fine. But after a few weeks the same problem occurred. A massive short started near the base. And this was only after a month of purchasing this! I know that 3+ hours of use daily can wear down headphones. But my HyperX Cloud Revolver S lasted for many years under these same conditions. Why does this headset, at near the same price, break after a month? I've never dropped these headsets, no scratches, cracking, or even cable fraying. Dumped 200 dollars on two of these headsets that only lasted me a month or two before shorting out. I wouldn't mind if these cables were removable, but they are not. Literally worthless now! I don't know if I was unlucky with a defective batch. But I heavily do not recommend these headphones to those that demand rigidity and longevity for their gaming headsets.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset for All Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is very sleek and of good quality. Sound is excellent and a great set for All gamers. Try a set and you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset, this is a great option which is not too pricey either.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything it's supposed to do, comfortable, impressive sound quality. Definitely am happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HyperX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son says it sounds great and mic sounds great. Headset is equal or better then higher priced ones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many gamers in my family 13y/o - 30 y/o and they all really like this headset.

    I would recommend this to a friend