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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5051 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the exceptional sound quality and comfort of the product. Many also appreciate its lightweight design and closed-back feature. On the other hand, some customers have expressed minor concerns regarding the cord length and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 5,051 reviews
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Terrible Quality Cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge fan of HyperX. All their products that I've used have been top notch quality. My first pair of headphones from them were HyperX Cloud Revolver S, and those lasted me for many years. They were extremely durable. I use headphones at-least 3 hours every day, and they took up the beating of daily use without any problem. The only reason I replaced them was because the headband was falling apart. But this was not an issue that affected sound quality. I don't know if quality control has plummeted recently, or if it is different for this product, but this is my second pair of HyperX Cloud II Pro's that I've ordered in the past year. My first pair lasted only two months before a short appeared at the base of the cable. Sadly, I was outside of my return window for BB. I didn't want to buy a new pair either, as 100 for headphones is expensive! However, after a few weeks of hearing nothing but garble at the slightest movement of the jack, I couldn't take it any more. I bought a second headset (this exact same one) on March 30th. And at first sound was fine. But after a few weeks the same problem occurred. A massive short started near the base. And this was only after a month of purchasing this! I know that 3+ hours of use daily can wear down headphones. But my HyperX Cloud Revolver S lasted for many years under these same conditions. Why does this headset, at near the same price, break after a month? I've never dropped these headsets, no scratches, cracking, or even cable fraying. Dumped 200 dollars on two of these headsets that only lasted me a month or two before shorting out. I wouldn't mind if these cables were removable, but they are not. Literally worthless now! I don't know if I was unlucky with a defective batch. But I heavily do not recommend these headphones to those that demand rigidity and longevity for their gaming headsets.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Hyper X

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these he loves them and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest complaint is that the microphone on this gaming headset stopped working within a month of purchasing it. However, Best Buy took care of replacing it mediately! The sound on it is phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid Pair of Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones! Does everything you would hope for a $100 headset. Have recommended to all of my friends who have invested and loved them as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Xbox users read this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No volume or mute toggle for Xbox. Great build quality. Excellent sound quality. Very inconvenient to use Xbox settings for mic mute and volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do and doesn't disappoint. Bought this to replace the older version

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hyper X headset PC

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great PC headset, not that great for xbox but love it for PC, would buy another if this one breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good budget headset for those that are looking for a quality headset at an affordable price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If using with the PS4, be sure to download the latest software update, it allows you to use the 7.1 surround sound feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, poor design.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and voice quality is good but there is still a flaw in the design on the plastic pieces where the metal extensions for the ear pieces slide in and out that keeps breaking. Have had to get mine replaced for what will be the third time now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! Worth the money. Great price! Best Buy always has the best prices. Shipped on time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, the comfort and looks of these headphones are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best gamer headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound fits very well. The cost was just a little higher then ordinarily wanted to spend but shfc

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My headset rules

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used a lot of gaming headsets this one has good sound and great supports. Really worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best headphones out there

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely well built and great audio, I think these headphones are underpriced for its performance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality to this product is excellent , you can hear very comfortable and communicate too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possibly the best headset for the price, and for the games I'm using it for. Definitely worth for any game except Counter strike, in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hyper x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones. Good for the price, but if you are a fulltime gamer, spend the money for better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Quality and Amazing Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all, you get a lot more than what you pay for. There are other headphones for a higher price that won't reach this level of quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I really enjoy this headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this headset, only thing that it’s really missing is bass. Other than that its pretty good.

    I would recommend this to a friend