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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 5,049 reviews
  • Rated 5 out of 5 stars

    Best gamer headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound fits very well. The cost was just a little higher then ordinarily wanted to spend but shfc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! Worth the money. Great price! Best Buy always has the best prices. Shipped on time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Quality Cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge fan of HyperX. All their products that I've used have been top notch quality. My first pair of headphones from them were HyperX Cloud Revolver S, and those lasted me for many years. They were extremely durable. I use headphones at-least 3 hours every day, and they took up the beating of daily use without any problem. The only reason I replaced them was because the headband was falling apart. But this was not an issue that affected sound quality. I don't know if quality control has plummeted recently, or if it is different for this product, but this is my second pair of HyperX Cloud II Pro's that I've ordered in the past year. My first pair lasted only two months before a short appeared at the base of the cable. Sadly, I was outside of my return window for BB. I didn't want to buy a new pair either, as 100 for headphones is expensive! However, after a few weeks of hearing nothing but garble at the slightest movement of the jack, I couldn't take it any more. I bought a second headset (this exact same one) on March 30th. And at first sound was fine. But after a few weeks the same problem occurred. A massive short started near the base. And this was only after a month of purchasing this! I know that 3+ hours of use daily can wear down headphones. But my HyperX Cloud Revolver S lasted for many years under these same conditions. Why does this headset, at near the same price, break after a month? I've never dropped these headsets, no scratches, cracking, or even cable fraying. Dumped 200 dollars on two of these headsets that only lasted me a month or two before shorting out. I wouldn't mind if these cables were removable, but they are not. Literally worthless now! I don't know if I was unlucky with a defective batch. But I heavily do not recommend these headphones to those that demand rigidity and longevity for their gaming headsets.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming headset. I've used it for gaming ,movies, tv shows and music. Ive used the Cloud 2's for about 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swapped over from A10. Yes theres a 50 dollar difference, but if you play games, it's a great investment. They are light and comfy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Comfortable!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, as someone with glasses it can be hard to find a good headset that won't give me a headache. I would prefer a mic sidetone so I could hear myself but that isn't a necessity. Overall it's good quality, sound is nice, works good for things like CoD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hyper x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones. Good for the price, but if you are a fulltime gamer, spend the money for better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using this headset and it has amazing sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is the best headset I’ve ever owned. Great audio quality for headset under $100. Great for first person shooter games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them they were amazing you hear every footstep every gun shot every noise it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 7.1 simulated surround sound is great. The mic is ok, but listening to music and playing games makes the headphones great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a Christmas present for my son. He really likes the way they fit. He is still getting used to using them but is really happy with them right now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid but not clear on how it works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great although there should be advertising on the box stating the additional cable used to control volumes does not work on consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son says it sounds great and mic sounds great. Headset is equal or better then higher priced ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for music and games. Overall a great sounding product I would recommend it to anyone, playing games or as well as listening to music..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone for xbox x1 console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone comes in a nice hard box and a nice bag storage. The sound is great and mic is clear. The value is just perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good, comfortable but in my opinion, the sound is like a 7 of 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones comfortable Good sound quality only problem is there not to loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one of these to record vids for my employees. It sounds great and integrates easily with Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound than any of the more recent versions (like the Alpha, Alpha S). Using them on PS4 Pro.

    I would recommend this to a friend