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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 5,049 reviews
  • Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If using with the PS4, be sure to download the latest software update, it allows you to use the 7.1 surround sound feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually like headsets but this one is really comfortable and I can wear it for long game sessions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Any other

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son for his PS4, they work amazingly! The surround sound is like noting else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great and the quality is obvious from the moment you open the box. Highly recommend to anyone looking for a headset for Xbox One!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality! When playing COD, you can hear which direction the foot steps are coming from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im using this for my xbox one. I was using the OEM pair before and its no comparison. The quality is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyper x II

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best 100 recommended!!! Comfortable to use and amazing sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many gamers in my family 13y/o - 30 y/o and they all really like this headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works on PC and PS4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds way better than my old one. Surround sound helps me in Rainbow Six Siege too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset for gaming and watching movies. Mic gets dirty very easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset, this is a great option which is not too pricey either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest complaint is that the microphone on this gaming headset stopped working within a month of purchasing it. However, Best Buy took care of replacing it mediately! The sound on it is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A favorite

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s such a nice headset I would recommend it to anyone who wants a comfy feeling for hours of gaming with a headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset. The build quality and sound quality is really good and the mic quality is alright.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound for the price paid! I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been through a lot of headsets and this one seems to be lasting longer than any other I have had so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality at reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to teach online and for gaming.Sound and voice quality are spectacular. Have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids all have these for gaming and find they are comfortable and functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset! High quality sound, no complaints! Love the brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're Grrreat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones! I love being able walk around the house taking on the phone. So comfortable compared to ear buds.

    I would recommend this to a friend