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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 5,046 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good quality but only lasted about a week.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones maybe a week ago after my other ones shorted out after 2 years. These headphones are really good sound quality wise and mic quality wise. Yesterday I noticed my brother wasn’t able to hear me over Steam. We tried a bunch of fixes and none of them worked. Finally, I realized that the headphone jack that connects to the USB control part, shorted out after a week. Luckily, I bought the Best Buy warranty so I’m going to replace them today. 3/5, good quality, bad reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for online gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used turtle beach for years but this headset just seems better. No complaints , easy to set up, and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works great. Earmuffs are comfortable. Seals out all outside sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hands down the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Amazing sounding microphone. Easily one of the best headsets you can get

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its got great sound, good mic quality and solid build. The only thing that feels off for me is the 7.1 surround its my first time getting a headset with 7.1 and it just feels weird when i turn it on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great wired headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset! Works well with all my consoles feels comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired. Tried and true. Work great. No issues. Very happy with the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Chris c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used steelseries artic 7 before these and I’ll tell you these are way better and cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son claims these are excellent headphones and great quality compared to other, more plastic models.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a problem with this headset since purchase. It has a clear microphone and great sound while gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality! Sound is top notch. Best headset I’ve owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Gaming Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several gaming headsets but this one is the best I have ever owned. The sound and ease of adjusting from game to chat is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love having the security of a 2yr replacement agre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for my son as he plays games o n his computer alot and can be loud at times,so it cuts down on the noise level

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best headset.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from Corsair to Hyperx and the jump in quality in significant.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it’s supposed to. Good build quality. Good Audio and microphone quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are good. Nice sound quality. Hardly any feedback. I would recommend these headphones for a moderate gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great budget headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for ps5. The 3.5mm piece doesn't have any audio controls, but overall is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I stopped in over the weekend and the guy working in the gaming area showed me these on sale. Couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Totally Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, great sound, cords are braided and a solid aluminum frame, leather ear pads.............just a good head set for gamers .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great on console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these to play games on my xbox and on my pc. They work amazing by keeping outside sounds out and i love the surround sound feature

    I would recommend this to a friend