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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 5,049 reviews
  • Rated 4 out of 5 stars

    Great headset for whatever your needs may be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can take this headset everywhere. It puts out awesome sound. The mic is detachable so if I'm just listening to music while on the go they are perfect for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Gaming Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. He finds them comfortable to wear for long periods of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for gamers does the job and mic is good compare to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Amazing sounding microphone. Easily one of the best headsets you can get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I stopped in over the weekend and the guy working in the gaming area showed me these on sale. Couldn't be happier

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay. I got it for a good price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for $59.99 normally its normally $99.99. Sound could be better for the price. Surround sound does the job. But sound and 7.1 could be improved. Good microphone though, so far no complaints. Doesnt leak a lot of sound so i dont disturb people around me very much which is very nice. My only take away is the cord is really lengthy which can be good and bad. Often times i find myself trying to untangle all of my other wires. Maybe its time to invest in a more wireless setup. Overall, does the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used steelseries artic 7 before these and I’ll tell you these are way better and cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired. Tried and true. Work great. No issues. Very happy with the sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the sound quality for the price and would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I kind of like it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kind of like it. It is a good balance of quality and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX Could II Best Headset for money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I have ever had and got it for an incredible sale!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was good and loud but I have a problem with the chat/game volume, there no button to fix that. So I decide to change the clouds for a Sony platinum. I kinda hate when my chat friends yell a lot they can't let me hear the game, so that's why I gave them 4 stars. Also you need to download the firmware from hyper x page if you want to the 7.1 works with your PS4. (That's something they should put them in big words cuz it's annoying looking with my headset sound looow with the ps4)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works great. Earmuffs are comfortable. Seals out all outside sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works very well. I play a lot of online games with my freinds, it works so well they ask what headset Im using.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but in the end I went wireless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the HyperX Cloud II Pro Wired w/7.1 (returned them) and then the SteelSeries Arctis 7 (returned them) and finally decided on the Arctis 9x. The Cloud II and Arctis 7 worked wired plugged into the PS4 and Xbox one controllers, but after using both I wanted wireless and realized I use my Xbox more. The Cloud II are built well and sound good, but I realized I didn’t want to plug into my controllers. The 7.1 option is with the included USB cable, but for PC and maybe PS4.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend had these for years and they've worked amazingly through it all, he plays video games all the time and he just doesn't know what he would do without them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great surround sound and sound quality, but occasionally for some reason the microphone volume turns down by it self, but you can turn it up easily with the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love HyperX - Cloud II Pro Wired Gaming Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my HyperX - Cloud II Pro Wired Gaming Headset. It's just as good as other expensive Headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the quality of sound is amazing it definitely has surround sound I had never experienced around sounds in headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely love these headphones. Hyper X is a brand I love and will always vote for with my dollar.

    I would recommend this to a friend