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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 5,049 reviews
  • Rated 2 out of 5 stars

    Comfort + Usefulness -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was very comfortable that’s about the only thing good I can say about it. They do not come with an controller adapter so you either have to buy one separately or plug directly into the Xbox in order to control the volume and chat mixer. If you don’t plug directly into the box and plug into your stereo jack on the controller there’s no way to control the audio settings, you have to go into the option menu every time. SUPER LAME! I mostly play Pubg, COD, Fifa and 2k so while playing sports game I like the chat volume high and the game volume low but when switching to the shooter I like them to be more of an equal mix so I can other players approaching while still being able to communicate with my team or squad so to have to go into the audio options everytime I switch to a different a game is ridiculous. If I was playing at a desk it would be fine having the cord there but I play on my living room tv so there’s a lot of foot traffic there and to have a chord dangling there is asking for a trip and having the console take a tumble. The sound wasn’t anything special and there wasn’t any special features that I would consider must have. Personally I wouldn’t buy this product again just seems to outdated and not up to date with the current world of gaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    sweet headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this headset, noise cancelling and microphone works perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset for the price. On my top 2 best headsets. Recommend for gamers who want to hear enemy footsteps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, cost was acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my son’s bithday. He loves them and no complaints. Seems to be made very well so thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I will buy these as long as they make em

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these! I’ve broken 3 from raging but they are so good at this price you cant beat it! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, wouldn’t buy anything else. Great sound, great microphone and cannot heat any outside noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the soft cover over the ears. Good built of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset. Works great for shooters. You can hear your surroundings and it works on both ps4 and Xbox One

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I own I use it everyday I don't know how I was ever playing games without it - it's amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter headset. Last a very long time and the sound quality has gone done at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase, my son loves these headphones. Sound quality is amazing, I highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and works without echo. The dongle controls that come in the box don’t function on Xbox though which isn’t a deal breaker but would be nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my 10 year old son. He loves them and they are very comfortable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    $10 Gift Card SPINACH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Head set ever! This is great for canceling out background noise. When I put them on I hear almost nothing in my background and it's great!!! I hope you all enoy these

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good price. But it needs stand to hang it.so I bought a hanging stand. Anyway this sound is good and speaker also is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its wired so no need to worry about charging. Provides great audio and has an excellent microphone as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Good value. Comfortable over the ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Gaming and over all music listening in the Home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyper X Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and better than expected microphone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A great headset but not for everyone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great headset but it didn't meet my needs. The head cups were swappable but the process was difficult. It almost felt like I was gonna tear the earcups. Other then that struggle the headset did not fit comfortably. In summary the audio quality was a 10/10. It has a microphone that you can take off if you don't want it. You also have a surround sound usb dongle. Though comfort for me was a 6/10.

    I would recommend this to a friend