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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5050 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the product's impressive sound quality and high level of comfort, also appreciating its lightweight nature and great closed-back design. However, some users have expressed minor concerns regarding its connectivity options, the length of the cord, and the overall fit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 5,050 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    This headset is awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud II Pro Wired Gaming Headset is amazing. I bought these for my GF so she could play PUBG on PC. Ive got to say im seriously jealous. Best thing I can compare these headphones to is the Bose Quiet Comfort headphones which easily go for $400. The headset is wired so you dont have to worry about it dying when playing for extensive amounts of time. The cord is USB and has a small "control pad" as I like to call it which has volume, mic volume, and a button that enables 7.1 surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Quality, doesnt feel cheap and its good value for the price. Made with a combo of metal high quality plastic and foam. The sound quality is great and works fairly well with PS5 DualShock Controllers. Ive had no complaints about my voice output.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is amazing. It is comfortable has 7.1 surround sound (great for csgo) and are padded and overear. These are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice gaming headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son and he said they have worked great for his online PC gaming experience. They fit over your ears completely so as to not hurt your ears for an extended period of time. The mic won't get used much due to other mic usage but it is nice to have a backup. It comes with extra ear covers that are fuzzy for even more comfort. Sound quality is excellent and this brand is known for quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    These things sound great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the sound quality these things product. I was reading a bunch of reviews online of the best gaming headsets under $100 and these things were on the top on every single one of them. I see why. Sounds fantastic. Good bass, mids and highs are clean! Love the extended cord length. Simulated 7.1 surround sound actually sounds very good. Very lightweight on your head doesn't feel bulky at all. Fantastic build quality. You can tell these things are made with metal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research before bought this product due to its price. Been using it since January 2017. No issues. Sound is clear. Reported mic is clear from other players when I play games online such as CSGO Competitive Matchmaking. I wear glasses and this headset doesn't cause any pain while wearing for long periods. Definitely recommend this product. Personally, this product has been a great investment and I feel I will continue to get my money's worth out of this product in years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Sound Quality and Comfort.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This gaming headset is amazing specially for the price. It has an amazing sound quality, microphone reception and is really light and comfortable. I was able to get this on sale and is worth every penny. If you want a wired headset without breaking the bank go for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset I’ve had

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very sturdy and mostly made of metal very comfortable for long gaming sessions and my friends say that the mic is so crisp and that now that I have this headset that I make better call outs overall best headset I’ve ever had and would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent for online gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a set for my husband, father-in-law, and myself so we can all game together online. We all love our sets. Great sound quality, decent noise canceling, comfortable, long enough cable to sit/lay in whatever position comfortably, microphones work great, and you have the option to take the microphone off and on with ease. No problems and we would recommend if you are looking for a quality headset for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset I’ve owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I used a PlayStation Gold Wireless Headset for PS4 gaming. It held up for 4 years, but I wanted an upgrade. The cloud II gaming headset is very sturdy and doesn’t make my ears ache overtime. You barely feel this headset on your head. The detachable mic is a very nice feature for when I’m playing alone and just need to hear footsteps and stay involved in the game. Overall, I think the sound is amazing and could not be happier with all that this headset offers for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Cord length

    Rated 5 out of 5 stars

    Gaming head set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There comfortable to ware and sound great. Love them. Only wish the cord was longer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good comfortable headset for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you open this headset package you immediately see the care that went in to it. That's before you even open the box. Then when you pull the top of the box off you then get to gaze upon the quality and design oh this headset and it does not disappoint. Only thing I would say is slightly sub par is the bass. Don't get me wrong they sound great still. The mic is flexible and I have never had anyone complain about my sound having static or picking up echo or background noise. It is super comfortable. And has a great look. Sound quality is awesome and you will love this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Far suppeior then others!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not only much better then most all other gaming head phones, it is much more comfortable. Other brands can feel too tight and they do this to provide a good seal around the ears. The HyperX-Cloud II knocks comfort out of the park. JUST BUY IT ! I have bought additional ones for my kids and a nice feature is that you can quickly un-plug the jack and plug it into your phone to handle a phone call if you get a call while gaming....

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    fantastic Headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hyper X Cloud 2 are comfortable, and durable with incredible sound. My only wish is that they would have had the xbox adapter in the box. Although, I was able to put the control USB into the controller port, plug and turn the headset on and then plug the headset into HDP controller and control sound through the HDP hub After plugging the controller back in. I only pray I can use these with the series x.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HyperX II

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HyperX CloudII is probably the best headphone brand I’ve ever had. It comes with a high quality mic, good speaker quality and perfectly detailed headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had HyperX headset that was much heavier than this. This feels much better for those long periods of game play or listening to music or watching cat videos online...I don't judge. The braided cord is great. I know I've ruined a few cords on previous headsets but this one seems like it will take a beating. The sound quality is good and I do think it sounds a bit better than my previous HyperX Cloud I had. Overall, a good purchase IMHO.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good Wired Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 stars because it lasted for 2 years and 3 weeks before my son tore the wires out with the vacuum cleaner yesterday. To bad the extended warranty ran out a few weeks ago. LOL Longest lasting wired headset I've ever had and I've been a computer geek since the 80's. The sound was great but the mic transmitted a little low on some programs and couldn't get it to transmit any louder trying everything imaginable, but like i said it lasted for 2 years and did it's job for the most part. Kinda heavy for a headset but very well built. I'm not easy on my computer equipment that's for sure.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Amazing headset, steal for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I love this headset. It's really comfortable, has good sound for FPS gaming, and can even hold its own when I'm just watching videos or listening to music. I'd found out about it through some streamers I know who still use it to this day, and I can't blame them at all because it has held it amazingly. The detachable mic sounds a bit grainy, and that's one of the few areas in which it does show its age. It's not really too much of an issue for me, though, since I'm using a condenser mic on the side.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After searching for many weeks online, I finally decided on Cloud II. It supports 7.1 over usb and the cord is very long. They are comfortable for long sessions and sound amazing! The 3.5 plug also lets me use them with my iPhone. Bang for the buck one of the best headsets on the market right now. Sure you could pay for more features, wireless, or better surround sound, but if you're in the market for a comfortable, solid, and reasonably priced corded headset you won't be disappointed with the Cloud II.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Incredible sound at incredible price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking at the Astro A50s that were 3 times the price. After researching I decided to try the Hyper X Cloud II and have not regretted it. I owned previous generation Astro A50s and was blown away at how comparable the Cloud IIs were. The soundstage is great, sound quality is great and they are extremely comfortable. Which is hard for me to find as I have a large head lol. There simply isn’t a better pair of headphones out there, eps at this price. Would recommend!

    I would recommend this to a friend