Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 5,046 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    All around quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this headset for one year and use it daily. Excellent quality headset. Rugged metal chassis, Extremely comfortable for extended sessions Sound is on par with similar priced headsets. The inline DSP sound card provides some nice features but can be cumbersome at times. The mic is slightly better than similarly priced headsets. What makes this a five star headset is it’s comfort, and the way it has stood up to heavy use for a year. I would purchase this again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy and Mac friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something wireless but it turns out those are hard to find for Mac. I like the fact that it has a cord extension option with usb so it’s compatible with my iMac and I can move more freely at my desk without getting choked by a ridiculously short cord. The sound quality is great and the microphone is detachable so I can use it with or without. Not to mention the ear pieces are big enough and the head band is well padded so I can wear them comfortably without squishing my ears, and causing a headache.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice gaming headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son and he said they have worked great for his online PC gaming experience. They fit over your ears completely so as to not hurt your ears for an extended period of time. The mic won't get used much due to other mic usage but it is nice to have a backup. It comes with extra ear covers that are fuzzy for even more comfort. Sound quality is excellent and this brand is known for quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy for the money. I've had Astros which I still like but these rank right up there with performance. Built very well, no cheap feel to them. They did hurt my head at first but after wearing and breaking them in they become the most comfy set I have worn. Sound good. The 7.1 surround sound is nothing to Bragg about but still good. They sound great with music. definitely gives these a try. I bought these, took them back and tried 3 other different brands. Took all of them back and went back to these Hyperx Cloud II

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    This headset is awesome!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HyperX Cloud II Pro Wired Gaming Headset is amazing. I bought these for my GF so she could play PUBG on PC. Ive got to say im seriously jealous. Best thing I can compare these headphones to is the Bose Quiet Comfort headphones which easily go for $400. The headset is wired so you dont have to worry about it dying when playing for extensive amounts of time. The cord is USB and has a small "control pad" as I like to call it which has volume, mic volume, and a button that enables 7.1 surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent for online gaming

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a set for my husband, father-in-law, and myself so we can all game together online. We all love our sets. Great sound quality, decent noise canceling, comfortable, long enough cable to sit/lay in whatever position comfortably, microphones work great, and you have the option to take the microphone off and on with ease. No problems and we would recommend if you are looking for a quality headset for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    A very good headset for games or web calls

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale. Good sound quality, comfortable enough, and the mic works well. Use it for work and games. Minor complaint that the cord will tangle itself up fairly easily, but it is easy to unplug quickly and straighten out. Like that the mix is easily detachable and easy to move when taking a drink and also like the mute/volume control dongle.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming head set

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There comfortable to ware and sound great. Love them. Only wish the cord was longer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    These things sound great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the sound quality these things product. I was reading a bunch of reviews online of the best gaming headsets under $100 and these things were on the top on every single one of them. I see why. Sounds fantastic. Good bass, mids and highs are clean! Love the extended cord length. Simulated 7.1 surround sound actually sounds very good. Very lightweight on your head doesn't feel bulky at all. Fantastic build quality. You can tell these things are made with metal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is amazing. It is comfortable has 7.1 surround sound (great for csgo) and are padded and overear. These are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research before bought this product due to its price. Been using it since January 2017. No issues. Sound is clear. Reported mic is clear from other players when I play games online such as CSGO Competitive Matchmaking. I wear glasses and this headset doesn't cause any pain while wearing for long periods. Definitely recommend this product. Personally, this product has been a great investment and I feel I will continue to get my money's worth out of this product in years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bang for your Buck

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a headset with amazing sound quality but not to costly this is the one! Super comfortable and great mic. Only downside is you can’t use the control box on Xbox can only use via 3.5 mm other than that amazing headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Sound Quality and Comfort.

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming headset is amazing specially for the price. It has an amazing sound quality, microphone reception and is really light and comfortable. I was able to get this on sale and is worth every penny. If you want a wired headset without breaking the bank go for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good comfortable headset for a good price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you open this headset package you immediately see the care that went in to it. That's before you even open the box. Then when you pull the top of the box off you then get to gaze upon the quality and design oh this headset and it does not disappoint. Only thing I would say is slightly sub par is the bass. Don't get me wrong they sound great still. The mic is flexible and I have never had anyone complain about my sound having static or picking up echo or background noise. It is super comfortable. And has a great look. Sound quality is awesome and you will love this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    fantastic Headset

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hyper X Cloud 2 are comfortable, and durable with incredible sound. My only wish is that they would have had the xbox adapter in the box. Although, I was able to put the control USB into the controller port, plug and turn the headset on and then plug the headset into HDP controller and control sound through the HDP hub After plugging the controller back in. I only pray I can use these with the series x.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset I’ve owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I used a PlayStation Gold Wireless Headset for PS4 gaming. It held up for 4 years, but I wanted an upgrade. The cloud II gaming headset is very sturdy and doesn’t make my ears ache overtime. You barely feel this headset on your head. The detachable mic is a very nice feature for when I’m playing alone and just need to hear footsteps and stay involved in the game. Overall, I think the sound is amazing and could not be happier with all that this headset offers for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Amazing headset, steal for the price.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I love this headset. It's really comfortable, has good sound for FPS gaming, and can even hold its own when I'm just watching videos or listening to music. I'd found out about it through some streamers I know who still use it to this day, and I can't blame them at all because it has held it amazingly. The detachable mic sounds a bit grainy, and that's one of the few areas in which it does show its age. It's not really too much of an issue for me, though, since I'm using a condenser mic on the side.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Hyper X Cloud 2

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset for Half the Price of Wireless its unbeatable and u can barely notice its wired unless you rage quit and throw your controller. Sound quality is great mic is great the comfort is amazing even with glasses on but the background sound is mid.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great quality and great sound at a lower price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new gaming headset that would sound great but wouldn’t break the bank. After doing so research online, I settled on these. I am very satisfied, they sound as good as all of the headsets I tested, but at a significantly lower price. It also helped that they were on sale. Great quality, great sound, I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    You can’t beat this for under 100

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair five years ago. They lasted five years. The foam padding wore out but they still sounded great. They were just a little bit uncomfortable so I bought a new one. They sound amazing comfortable when they’re new and you can hear everything.

    I would recommend this to a friend
Sponsored