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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 5,049 reviews
  • Rated 4 out of 5 stars

    Very food

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, good quality, very comfortable and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and solid mic. Kept me in the game after my turtle beaches finally failed. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fit, soft and really light! Gotta throw the Razer Man’o War because it is too heavy! Love the HyperX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headset. Had a cheaper product before only lasted 3 months. Has great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome, could not ask for a better pair of headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got these and he said they were the best ones he has ever had. We will buy another set if these break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this headset is quality its the best headset Ive ever owned and at the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of using a sing e ear headset, invested in the Hyoer X , I really like these,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great Crystal Clear sound 7.1 also only had set that has two additional sound cards to help support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset if AMAZING after firmware update!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is worth every penny, my only complaint is instead of doing a firmware update I ended up downloading an older firmware that’s allowed me to use the toggle to volume up, down, and mute. Without the update you don’t get the full use of the headset and boy let me tell you it make a difference. You can only do the download on a windows computer btw, it will not working on Mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I've always had wireless and now that I've switched to these I will never wear wireless again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine haven’t had any issues good for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile to get the driver straight but otherwise good headphones. Only downside son says he cant hear himself like his old ones. Otherwise he is very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for Christmas with his Xbox one x. He loves it, hasn’t left his room since Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace my broken Razer headphones and do these sound great worth the price I paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using for PC and PS4 and they work great! These are a great pair of headphones and they are very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is rough with her equipment, but these headphones are holding up great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, high quality, excellent headphones and microphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Hyper X headphones for years and they are great. So comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality and Comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my daughter as an upgrade. She says they are very comfortable and sound quality is better than her previous pair. She said her friends have not complained about not being able to hear us while playing.

    I would recommend this to a friend