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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5043 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 5,044 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bang for your buck!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for my wife and I. Sound quality is good and they haven't broken yet. I have 3 kids, everything is broken except these headsets. The control hub for audio doesn't interface with Xbox but you can control the sound on xbox pretty easily and it takes less weight off your neck. On PC I mount the control hub and game for hours. I think some people will find the headset heavy. I like it because it feels incredibly durable.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great Headset for Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a gaming headset for awhile. And I did a lot of research online before I made my purchase. I never own a gaming headset before, but I have to say these are amazing. I played some rainbow six siege with them, and was just amazed at how everything sounded. Really made me feel like I was there. The gunshots and explosions were very satisfying. If you're looking for a great headset, but don't wanna shell out hundreds of dollars, then this is the headset for you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Best Gaming Headphones for 100

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for gaming, they're comfortable and they sound great. You can detach the mic and even swap out the leather ear pads.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 4 out of 5 stars

    Nice gaming head set for a first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first set for computer gaming. Recommended by a Best Buy employee. I am glad I took his suggestion. I like them. Comfortable, not too heavy, decent sound. All in all nice set for my first computer gaming set.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Excellent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great sound, competitively priced. Read many reviews on comparable headsets. This pair came out on top based on quality, comfort, and price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable and great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most comfortable headphones I have used. They come with "normal" smooth ear cups but I use the softer, velvety ones and they are really great. The sound quality is good and I like the flexible boom mic. The only thing that is different for me is the two-part cord system and built-in sound card. If you want to use the headphones with a phone or other device that would be handy for listening to music but I do not use it for that. The biggest complaint is that the mute button for the mic is a small slider on the side of the sound card and not easy to find while gaming. A small detail but annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Microphone, Sound quality

    Rated 5 out of 5 stars

    Very good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this headset for gaming and work. Good sound quality and very good microphone quality. Very flexible connection options: USB or standard analog audio plug. Audio plug is a single TRRS. So, if your computer/laptop don't have a single audio input for audio+mic, you'll need an adapter (not an issue if you plan on connecting via USB). Very nice that the microphone is detachable for easier transport in the provided bag. Also, pretty sturdy construction. Have bought Plantronics before and they keep failing after 2-3 years of normal use. Had these for less time, but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and canceling out background noise. Durable, and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Headset for FPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always one to think "maybe surround sound is a sham" after experiencing very sub-par headsets that advertised surround. I picked these up and all my expectations were blown out of the water. Surround is on point, the cans are MUCH louder than any headphones i've ever used, actually having to turn things down in windows and in game for the first time, they are SUPER comfortable, especially for a fathead like me. The only reason this gets a 4 is because when you are using the included sound card, the microphone sounds almost worse than a turtlebeach microphone. If you are going to use this headset for streaming, spend the extra cash to get a dedicated mic.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable, good sound and mic quality, and adaptable to both digital and non digital sound cards (AUX cord has a USB adapter).

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Gaming and entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a long period of gaming time, of just to listen to music or watch your favorite shows.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    A very good headset for games or web calls

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale. Good sound quality, comfortable enough, and the mic works well. Use it for work and games. Minor complaint that the cord will tangle itself up fairly easily, but it is easy to unplug quickly and straighten out. Like that the mix is easily detachable and easy to move when taking a drink and also like the mute/volume control dongle.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gift for the hubs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a surprise for my hubs and he loves it!!! One of the sales reps at Best Buy recommended them saying they are very comfortable to wear and very versatile. He was 100% right! You can easily add and detach the mic and they can be used with your pc as well as game consoles. The sound is very clear and they really are comfortable! I'm sure there are so many more things to praise but like I said these were a gift so I don't know all the ins and outs. Hubby says no complaints at all and that they are better than the last one he had.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy and light

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so good comes with a extra plush velvet like premium ear tips . These are light and aluminum touch and when your not talking it blocks that heavy breathing noise yeah I’m taking to you buddy! Upgrade to these to your collection I have these another set plus my beats studio 3 for noice cancelin. Got these on sale at best buy been a long customer. Hyper X really light & comfy and the red box was a nice premium touch felt like a Apple product unboxing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bang for your Buck

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a headset with amazing sound quality but not to costly this is the one! Super comfortable and great mic. Only downside is you can’t use the control box on Xbox can only use via 3.5 mm other than that amazing headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Hyper X Cloud 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset for Half the Price of Wireless its unbeatable and u can barely notice its wired unless you rage quit and throw your controller. Sound quality is great mic is great the comfort is amazing even with glasses on but the background sound is mid.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    You can’t beat this for under 100

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair five years ago. They lasted five years. The foam padding wore out but they still sounded great. They were just a little bit uncomfortable so I bought a new one. They sound amazing comfortable when they’re new and you can hear everything.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Total Immersion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't Game without these. They're super comfy, very light, and don't impede my head movement. The sound quality is beautiful. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Sound Quality and Comfort.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming headset is amazing specially for the price. It has an amazing sound quality, microphone reception and is really light and comfortable. I was able to get this on sale and is worth every penny. If you want a wired headset without breaking the bank go for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 4 out of 5 stars

    Great headphones good mic and comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were great.with the detachable mic and wired headphones the headphones never run out of battery are extremely comfortable and have exellent quality for gaming

    I would recommend this to a friend