Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 5,046 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    You can’t beat this for under 100

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair five years ago. They lasted five years. The foam padding wore out but they still sounded great. They were just a little bit uncomfortable so I bought a new one. They sound amazing comfortable when they’re new and you can hear everything.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had HyperX headset that was much heavier than this. This feels much better for those long periods of game play or listening to music or watching cat videos online...I don't judge. The braided cord is great. I know I've ruined a few cords on previous headsets but this one seems like it will take a beating. The sound quality is good and I do think it sounds a bit better than my previous HyperX Cloud I had. Overall, a good purchase IMHO.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone

    Rated 4 out of 5 stars

    HyperX Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is comfy, the mic is detachable, which is a plus. The only complaint I would have is that I hear an echo whenever I'm talking with people. It could be my controller that's the issue, but its a new controller, so I doubt the controller is the issue. Other than that, the headset is awesome. I would definitely buy this headset again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good Wired Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 stars because it lasted for 2 years and 3 weeks before my son tore the wires out with the vacuum cleaner yesterday. To bad the extended warranty ran out a few weeks ago. LOL Longest lasting wired headset I've ever had and I've been a computer geek since the 80's. The sound was great but the mic transmitted a little low on some programs and couldn't get it to transmit any louder trying everything imaginable, but like i said it lasted for 2 years and did it's job for the most part. Kinda heavy for a headset but very well built. I'm not easy on my computer equipment that's for sure.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really great. I wasn't sure about Hyper-X, but after looking at reviews I was convinced that these were definitely the right move, and I really couldn't be happier with them. They feel sturdy but not overly heavy, comfortable, and the mic is very good. I really like the controls on the cord. Simple and straight-forward, and in a good location.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After searching for many weeks online, I finally decided on Cloud II. It supports 7.1 over usb and the cord is very long. They are comfortable for long sessions and sound amazing! The 3.5 plug also lets me use them with my iPhone. Bang for the buck one of the best headsets on the market right now. Sure you could pay for more features, wireless, or better surround sound, but if you're in the market for a comfortable, solid, and reasonably priced corded headset you won't be disappointed with the Cloud II.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Just right

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, great sound and comfortable to wear for a long game session

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Incredible sound at incredible price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking at the Astro A50s that were 3 times the price. After researching I decided to try the Hyper X Cloud II and have not regretted it. I owned previous generation Astro A50s and was blown away at how comparable the Cloud IIs were. The soundstage is great, sound quality is great and they are extremely comfortable. Which is hard for me to find as I have a large head lol. There simply isn’t a better pair of headphones out there, eps at this price. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it, definitely recommend

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for my brother-in-law, who may not have liked it himself, but I use mine often and love the clarity of the sound. It's comfortable, works very well, and never has issues. Having gone through many headsets, I enjoy this one more than my older $200+ headset. After having had mine for a while, it isn't falling apart, nor is it having issues in any way.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Overall Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For less than $100 this is one of the best headsets you can get. The sound quality was great and the headset was very comfortable. The controls are nice, although I would have preferred a button to mute the mic rather than a switch (which is not as accessible). The cable is a bit long and there isn’t a great way to shorten it, although with some zip ties your issue will go away. I would definitely recommend anyone looking for a not too pricy headset, to get the Hyper X Cloud 2. I also recommend looking at some of Hyper X’s other similar models such as the Cloud Alpha.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Great PS4 headset

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable with great sound. Quality materials and is fairly lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I had the same Steel series Arctis 3, but our cat did not like the cord for some reason and chewed through the cable. She did not like that the Arctis did not fit her head. So when we were at the best buy to replace my headphones she tried on the these and loved them they stayed on her head with an adjustable head band and the microphone is removable, sounds pretty good, and the 7.1 surround sound seems to work great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    An absolute steal!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the materials used and the fit and finish is unmatched by its competitors. Others feel like cheap plastic or are uncomfortable but not these. Now the sound...AMAZING!!! The clarity, deep bass, oh and the 7.1 works on PS4 (just do firmware update 0010) and oh yeah they are less than $100. I got them for $69 no way you will find another headset of this quality of materials and sound for anywhere near that price. Buy them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset for price point.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this headset for for each family member and everyone loves it. We tried other headsets but the quality is just better with the Cloud 2. From sound to build quality and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is comfortable and has excellent stereophonic sound. I have not had much luck with the microphone but I do not know if it software or hardware related; it picks up my speaking but when I play it back it is not good quality (which could be me but on a telephone when I hear my voice it is of good quality so I do not understand why this microphone is not producing reasonable quality).

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Sound quality

    Rated 5 out of 5 stars

    Great Gaming headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, easy to adjust. Removable microphone makes them versatile and perfect for gaming. Great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Gaming headset

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and canceling out background noise. Durable, and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Gaming headset overall

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset overall The microphone is not a bad one for the price and the sound quality is better than most expensive ones for gaming. The frame of the headset makes it so durable so its not gonna break easily

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Buy It!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these 3 times (for 3 people) because each time they love them! Microphone can be detached which is a plus and they would perfect! Super comfortable and has optional surround sound!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Microphone on left, Great noise cancelling aspects

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is comfortable and the noise cancelling aspects are great. Wearing this for 8-10 hours a day for work these days. I did not like that the microphone is located on the left and cant be detached or moved to the right side. I ultimately picked up a microphone "podcast" assembly and wear the headset backwards so that the microphone doesnt sit right up against my face. As a headphone i love this, as a microphone it was decent.

    I would recommend this to a friend
Sponsored