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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 5,046 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Works as intended, love flexible microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this product for many months now and I've had zero complaints. The audio sounds great. I enjoy headphones that fit around your ears rather than squeezing your ears and this does the trick. What I've enjoyed most of all is the flexible microphone. It's really easy to reposition the microphone, which I enjoy as a gamer. I'd highly recommend to any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I'm Hyped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Nice quality feel and appearance. Removable mic so if you're not using it, its not in the way. Love the USB connection. Audio control box is amazing plus it looks cool with the lighting. Lots of cabling. No chance of it being too short for normal circumstances. Very comfortable fit. Blocks out noises so you can immerse in the gaming experience. Purchase 2 of these and couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with these. Comfortable, stylish, and great sound. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Very nice in many ways

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sounds very nice. It's one of the best sounding things I have ever connected to my computer. The high and low frequency are emphasized some, but I like it. The interior of the ear-cups is very tall. This is very nice if you need to other stuff behind your ears. It does clamp onto you head quite firmly. This probably has something to do with how well they keep room noise out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sturdy construction great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set of headphones because I was sick of cheaper ones falling apart. They usually have plastic that wears out and snaps in all the most used places. Also the earpieces fake leather cracks and I end up with black stuff all over me. These headphones have 2 sets of pads, one fabric and one "leather" (don't know if it is real or fake, but the pads are really soft) so if one set wears out they are not totally ruined. They are holding up great so far. Also I like the rubber feeling material attached with two screws each where the metal sizing slides. Really long cord that has a nylon material on the outside. Last but not least the sound quality is excellent and I have had no complaints on how my mic sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for Teams meetings and they are amazing. They are super comfortable and block out surrounding back ground noise. They have a long reach so you have some freedom of movement when wearing these. I like that I control volume and mute from the control on the cord. All around the best headphones I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Superb sound!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these after trying a few other head sets and fell in love with them. I use them exclusively with my Switch on the go and I absolutely love them. Great sound, great quality, nothing more to say as they are phenomenal and are very comfy even for long gaming sessions. Haven’t used the mic feature on it but I’d expect that to be just as good as well!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable! I can wear this all day for work with no discomfort or heated ears. I am using the velvety cushions. Excellent sound and on the other end everyone says they hear me clearly even with my dogs barking. The noise cancellation microphone works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very Comfortable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these soon after buying my new HP Omen Obelisk PC last Memorial Day 2019. I LOVE how they sound, as well as how they feel. Very comfortable and the sound quality is great for a PC Gaming Headset. I like how the microphone detaches. Product feels like quality and if I take care of it will last me for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    So far so good, Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is really good, well made, very comfortable and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headset I Have Ever Owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is awesome! I have owned expensive Turtle Beaches and Astro A50’s and these are just as good as the Astro A50 headset I owned before except a lot cheaper! Sound quality is great and comfort is also awesome! I’ve wore these headsets for several hours non stop and are nice and comfy and don’t make my ears sweat at all really! Would definitely recommend this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Awesome Headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, super lightweight and sound quality is super.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones to replace a turtle beach pair I had for years. I was skeptical because most of the know brand names are far more expensive then these pair of headphones. I took the chance and glad I did. The sound is awesome and the comfort way better than my turtle beach. The clarity and 7.1 surround sound is amazing. You don't need to spend a fortune if you just try these headphones out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Using for xbox one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset ia amazing! I have had headsets before and this one tops them all. I love the quality, and the volume is superb. Through all my headsets this one is the most comfy. I love the feature of having the choice of the kind of ear muffs you can use. Overall, i thunk this is a wonderful headset and would not hesitate to request it to someone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome but misunderstood

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought these because my brother got em and the comfortability is great and sound amazing but I was thrown off when the headset didn’t come with its own dedicated volume controls or mute button. That was disappointing because I play Xbox as my main. But I still give it a five because the headset itself is amazing to make up for it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, fits well over ears, great surround. Use for FPS. In-line control for mic and sound and 7.1. Believe it will last longer with metal hinges

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had had bought Logitech headset. Didn't feel they were need to be. And did my research and decided on these. And I think it was the best decision I made getting these. The comfort is a 10 and the sound it's a 10 and and the sturdiness is a 10. Overall it's a awesome headset and a perfect buy. I recommend anybody to get this headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    exellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and very comfortable. But short cord is using for Xbox or ps4

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Great sound and Packaging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off when you open the box, you will already feel the quality in the packaging. The headphones have a great weight, nice materials, and two ear pad options. The sound is phenomenal, easily matches the looks! The microphone is also very clear, and it detaches in case youre going solo. I only dropped it one star because of the quirky remote control, it's too far away from the headphones themselves, so they will either dangle on the floor, place it on your desk (yay clutter!), or clip it to your shirt.... Wierd

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is amazing, the ear pads are comfortable, the mic is very clear, and the sound is amazing. I prefer the fabric ear pads so my ears don’t sweat, but the fake leather ones are better for external sound control. The 7.1 surround is amazing for games where you need to hear what’s behind, or left and right of you. Best headset i have ever owned

    I would recommend this to a friend
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