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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 5,049 reviews
  • Rated 3 out of 5 stars

    Short cord

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Comfortable to wear. Easy setup. Only reason I am returning is the cord is too short.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for my brother

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one I've bought. This was for my brother. The usb dongle is a bit finicky. I originally liked the removable mic, however now the wire in the mic is warping. The mic still functions properly. Recently got the steel series arctix 7 as a wireless alternative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many headsets from different brands and I find myself coming back to the over the ear headset for gaming. What makes it good is the metal frame that’s built for it. Other company’s use plastic because it cheaper but plastic will crack over time and break even if you take care of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Boy is digging it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These kids are pretty picky about headsets and not one complaint about this one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great but I'd recommend the warranty. We've replaced them once

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was bought for my son and he had no issues with but ended up graded anyway but still use the old one as a backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound great. very comfortable, dont hurt my ears like a lot of other headphones do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Quality build but pricey. Little heavy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are great and have adapters for all platforms. Crisp sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good video game headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound all around. Only bad thing is the wire messes up after a while

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is insane for the price point.It outcompetes alot of headeats above its price point and i would higly recommend picking it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son just loves it and definitely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great brand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones but the ear cups need more adjustment. If I’m wearing a hat the cups barely extend far enough to cover my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and build quality. The surround sound setting takes a while to get used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to play Is with surround sound. I really recommend these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headset, Great Audio

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this headset for about 2 years and I only had one problem and that came when I stepped on the cord while it was plugged in and it messed with a wire thankfully because I have the replacement protection I can replace the headset soon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for gamers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my friend recommended this headset and honestly I really like how it feels over my head and even the 7.1 surround sound feature sounds great during in gameplay. so for $99.99 I would recommend this headset to anyone that wants something decent for everyday use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    comfortable fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, nice comfortable fit. Convenient placement of mouthpiece.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and positional audio for online fps games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wears comfortable.I brought is for gaming team chat

    I would recommend this to a friend