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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 5,046 reviews
  • Rated 5 out of 5 stars

    I'm literally in the clouds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a majority of the reviews on here and decided to buy it. This headset is the best headset I ever purchased. No regrets. I love how it includes replacement ear cups (different material).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, decent package, smallish size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hyperx headset offers a lot in terms of features, included accessories and quality sound considering the price point. However, for me, I found the headset a bit on the small size. Even fully extended, I found the headset a bit tight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the option of using 3.5mm jack or USB. Detachable microphone is also quite helpful for just listening to music. Sound quality is good, and the comfort of the headse far exceeds that of other brands I have tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really good and works great. My son loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I bought one set for my wife, which an employee recommended to me for gaming. She uses them for everything. So, I bought me a set, and they have been great. They are built very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 i love this headset so does my brother, i ended up getting him one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Great for music, calls & games... The detachable mic is handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy is my go to!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing buy I love bestbuy whenever I’m looking for electronics!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Thanks!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Very comfortable on the ears and good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Quality Gone Down or Defective :(

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third HyperX Cloud II Pros which I just got on August 2020. They've always lasted ~2 years, not 6-7 months. The sound and mic audio is excellent for the price but the issue with these headsets is that the mics always die, especially if you adjust your microphone often. Mic replacements don't work and I end up having to buy a whole new headset. My audio still works fine but now the mic won't pick up anything. I was even extra careful handling these knowing the mics are delicate. I'm so disappointed as I think these are the best headsets for its price point compared to competitors and I must have gotten a defective one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good set of headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good. Mircophone works really good. Comfortable fit on my head. Price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic. *requirement is 50 characters*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very first par of headphones. s. I would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Cable length, Volume control

    Rated 1 out of 5 stars

    Tied to computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. Who has only a 3ft cord? Volume levels are on computer screen, need to be manual on buttons. Could not get mic to work. Detachable mic seemed like a good idea, but did not work in practice. Nice to have an extra pair of cushions, but they are uncomfortable and clammy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for the buck! I got these for $90 and i couldnt be happier. I had a pair of Turtle Beaches that were double in price but couldnt even compete. 2 thimbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wired Gaming headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product about 2 years before for a gift. The quality of product is excellent and owner is still using this product without any problem. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, not too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the headphones for the price. Had for about three months, the aux cord broke off in the Xbox controller and can’t find anyone to repair it. Really wish they made a detachable aux cord on these headphones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son seems to like this, as he is constantly on it. So far it has been great for his community gaming needs. He said the sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with these headphones grandkids live them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vr

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word awesome Well I have to right more then one word it's seems enjoy

    I would recommend this to a friend