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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 5,046 reviews
  • Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new headset. He uses daily for his gaming and has no issues at all. Was even thinking of getting about for my youngest son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to find and the people working were courteous and helpful with helping find the right headphones that I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A solid wired headset that works cross platforms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to buy the HyperX headset, although we wanted a wireless version. The Best Buy employee was very helpful in helping me find all they had available in store. For the money, the quality is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our grandsons needed a new headset so we got him one for Christmas. We had Christmas early for his family; he LOVED them! He was really excited!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i havent found any problem yet. Working good. Easy to control with a extended button

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Okay product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a typical gamer so these do get used a lot and have held up although they do wear easily and can be put through gamer rage it does hold up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Picky Kid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My picky kid even loves this headset. The detachable mic is cool too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it. He can't hear me at all when he has them on.... which means it's not my favorite but hey lol. JK, great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sound, not quite as comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound pretty good and feel solid, however the ear cups don't rotate in and out like on some other headsets. I opted for the SteelSeries Artic 7 wireless headset instead which I find more comfortable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset - it’s a shame they are wired! If you’re ok with wired then these are the ones. My only wish is that it had a dedicated mute button. It’s nice to have that when your playing online games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need to update to work with ps4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first you can plug it in before turning it on and try clicking on the 7.1 button as you turn on the ls4 but that works sometimes.. when it does don’t mess with it or unplug. Go to settings instead

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice headset for a chorded one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these headphones. It took a little bit to adjust to having a wire after being wireless for so long but these fit my budget better and work just as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's good but not worth it's price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it'll be really great especially for something worth 100 bucks. I just wasn't as satisfied with the comfortless and sound quality, but overall the mic is good and it's good for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Quality headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is good quality. It is lightweight and sounds really good. Love the long cord.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones good for price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good, but really limited by the fact that it was wired. The customer service was so-so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 12 year old son LOVES these! They were a great value and replaced a set of $200 Beats Solo3 headphones he was using for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to used . Make sure to update in order yo used with ps4. Dont worry about 030 current update is normal to go down to 010.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and awesome and fantastic and great and good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for gaming good highs and lows . Bass is good overall makes for a great gaming experience I’d definitely recommend !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Fit and Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect for the PS4. The option to plug them in to the control or the system itself provides a great deal of flexibility. Could not be happier with them

    I would recommend this to a friend