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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5051 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the exceptional sound quality and comfort of the product. Many also appreciate its lightweight design and closed-back feature. On the other hand, some customers have expressed minor concerns regarding the cord length and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 5,051 reviews
  • Rated 5 out of 5 stars

    All around great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this headset as an extra on my family pc and it works just fine you practically just plug in the usb extension and plug it in and it's ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    9/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for price, but there are better quality headphone in this price range. Better bought on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It connected instantly bro why does this review have to be 50 characters long tho?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves it great for gaming The wires are long which is convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how i could purchase the item within an hour and go pick it up, very worth it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good Headset for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for about 9 months and I would recommend this headset to anyone looking for one that will last. I upgraded from the Kraken X which broke after around the same amount of time due to the poor build quality. I would use the mesh cushion that comes included in the box if the leather one is too uncomfortable. The only downside is that the mute mutton is located on the volume and mic control instead of the headset but other than that it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    lack of info on the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look great a first and sound good but the box was misleading on what the headphones were compatible with,such as the usb audio enhancer and volume controls.Aside from that the quality was great ;]

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wired Gaming headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product about 2 years before for a gift. The quality of product is excellent and owner is still using this product without any problem. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Quality Gone Down or Defective :(

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third HyperX Cloud II Pros which I just got on August 2020. They've always lasted ~2 years, not 6-7 months. The sound and mic audio is excellent for the price but the issue with these headsets is that the mics always die, especially if you adjust your microphone often. Mic replacements don't work and I end up having to buy a whole new headset. My audio still works fine but now the mic won't pick up anything. I was even extra careful handling these knowing the mics are delicate. I'm so disappointed as I think these are the best headsets for its price point compared to competitors and I must have gotten a defective one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these headphones for a few months and they've worked great for me. It works well with the 7.1 feature using the usb cord so you get a good sense of 360 sound. You can tell if your enemies are on the left or right back or front. I liked it so much i got my girl one as well for her PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a Christmas gift for my 14 year old son. According to him the "headset is awesome, and the sound quality is so clear I feel like they are in the same room as me."

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as others have said, the connection on the adapter goes bad very quickly. Like in one day with little warning after using it for 3 months. So get the protection on it, it's worth it. MAKE SURE YOU BUY THE XBOX ADAPTER TO CONNECT TO YOUR CONTROLLER OR YOU CANT USE THIS ITEM.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far..So Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the past 2 years, my son has been thru probably 6 different pairs of headphones. So far the Hyper X Cloud 2s are holding there own but time will tell. As far as Best Buy goes, There employees are Top Notch as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyper x review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset but the mic setting they should have on the mic itself not the console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best piece of gaming equipment ive received regarding headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect coz the 1st headset that they game me is not working properly and i have to go back for an exchange. But overall performance is great. Can’t complain except the first headset. (Left earpiece not working and i think it’s a open box unit)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son seems to like this, as he is constantly on it. So far it has been great for his community gaming needs. He said the sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase Exceeded my expectations. Even tho the headphones came out about 5 years ago they’re still pretty amazing product. Highly recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Thanks!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Very comfortable on the ears and good sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a Christmas gift and appears to be working well.

    I would recommend this to a friend