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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 5,049 reviews
  • Rated 3 out of 5 stars

    lack of info on the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look great a first and sound good but the box was misleading on what the headphones were compatible with,such as the usb audio enhancer and volume controls.Aside from that the quality was great ;]

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son seems to like this, as he is constantly on it. So far it has been great for his community gaming needs. He said the sound quality is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good set of headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good. Mircophone works really good. Comfortable fit on my head. Price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gaming headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase Exceeded my expectations. Even tho the headphones came out about 5 years ago they’re still pretty amazing product. Highly recommend this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far..So Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the past 2 years, my son has been thru probably 6 different pairs of headphones. So far the Hyper X Cloud 2s are holding there own but time will tell. As far as Best Buy goes, There employees are Top Notch as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice !!! Thanks for the headset it has been good so far !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far one of the best headphones I had purchased with a real good price value and that performs really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Great for music, calls & games... The detachable mic is handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 i love this headset so does my brother, i ended up getting him one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a Christmas gift for my 14 year old son. According to him the "headset is awesome, and the sound quality is so clear I feel like they are in the same room as me."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really good and works great. My son loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works great. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy is my go to!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing buy I love bestbuy whenever I’m looking for electronics!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tied to computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. Who has only a 3ft cord? Volume levels are on computer screen, need to be manual on buttons. Could not get mic to work. Detachable mic seemed like a good idea, but did not work in practice. Nice to have an extra pair of cushions, but they are uncomfortable and clammy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, soft on the ears and balanced with volume!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gooditem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice light weight good sound. Easy to use multiple plug options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect coz the 1st headset that they game me is not working properly and i have to go back for an exchange. But overall performance is great. Can’t complain except the first headset. (Left earpiece not working and i think it’s a open box unit)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great sound and are extremely comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brand. Have had many from this brand over the years. They last for over a year for me. But I use mine for everything all day and nite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset for my friend, very comfortable and built well!

    I would recommend this to a friend