Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 5,049 reviews
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones they're just what I wanted. I am very pleased with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift and they love it ! Padding is comfortable and a fit great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headset for the price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable, comfortable, and good quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds sounds really good and fit comfortable with it:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headset, but the mic cushion fell off rather quickly and doesn't stay on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    7.5 of 10

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are solid choice for average gamer but not the best choice for the hardcore gamers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it 5 star rating because you can change the earpads and there's a bag that comes with it and you can use it with any device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my son. He lkles and enjoys it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable headphones with good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming essential

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an essential item while gaming. I am sort of hard on my headset so I always buy an extended warranty. Worth its value in gold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No sourrond sound on Xbox one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is more about xbox not being compatible with anything this headset says its compatible with Xbox one which it is but there is. No surround sound which is the main component of me choosing a headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair of headphones!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d have to say that these are the best pair of headphones that I’ve ever owned. I’ve had a pair of the Corsair Void’s and a pair of the Razer Kraken which are no where as good as the Hyper X Cloud Alpha’s. This pair of Hyper X headphones have really nice crisp sound that gives me an edge in gaming.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I think they were good but I ended changing them.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, what made me take the decision of changing them is that the sound wasn't that powerful as I was spectating and I ended changing them for the HyperX - Cloud Revolver S Wired Dolby 7.1 Gaming Headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset does gaming !!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves them !! My oldest son had a pair So I decided to get the hubby a pair and he absolutely loves them !! Highly recommend them !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones for PS5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No complaints just greatness!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new headset. He uses daily for his gaming and has no issues at all. Was even thinking of getting about for my youngest son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sigma headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W headset made me clutch up a 1v5 in r6 with bandit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas gift!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our grandsons needed a new headset so we got him one for Christmas. We had Christmas early for his family; he LOVED them! He was really excited!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A solid wired headset that works cross platforms

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy to buy the HyperX headset, although we wanted a wireless version. The Best Buy employee was very helpful in helping me find all they had available in store. For the money, the quality is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone, good audio features. Easy to use.

    I would recommend this to a friend