Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 5044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 5,046 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great entry level headset/mic

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great starter headset. Even mid grade. Very good sound and build quality. The 7.1 surround feels a bit off but the independent volume control is an amazing feature. Mic quality leaves a little to be desired though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headset

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset comes with a different pad for no noise Canceling but changing those pads The first were annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son had no complaints (a miracle!!)!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I don't use these myself, my son, who always finds fault with everything, had no complaints so I am a happy momma!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great headset

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great brand ! My only issue was after a year or so of rough use, the wired connection ended up having a shortage. So I am going to be purchasing the wireless version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST ONES WE HAVE OWNED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried several headsets all seemed to have problems. These have been wonderful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's popular for a reason, good budget headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has decent sound for a "gaming" pair of cans. The detachable mic is nice for listening to podcasts and working without having the boom in front of your face.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overseas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because someone I know wanted me to send it to them overseas, so this isn't a product review, but if they want to go through the trouble to get this shipped over there they must be doing something right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound for the price paid! I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphones really well. i bought them because of the good material they are made out of. the only problem i have with them is the fact i can't mute myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ears

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Makes the experience better. I was bummed when mine broke and in a pinch grabbed these.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Audio was not as clear as higher end

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has a more expensive headset but wanted a new one. Tried this, but he said the audio is not so good. We returned it. It's a good product for the money though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it so no complain. it looks just like how it was advertised. For it's price it was definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    READY GAMER ONE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The girl that helped me was a fellow GAMER. She was Very helpful in helping me get my gaming gear that I needed to game on my new ASUS ROG STRIX Gaming Laptop. She was very nice and took the time that was needed for me to find the right stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the gaming headset, a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. They keep the sound out and I love the controls on them.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Gaming headset

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genius idea to make a headset that you can game on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable, great sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable comes with an audio adjuster with cheap plastic and a clip that's gonna break fast. No problems now though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOR GAMING

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband and he loved it! Constantly telling me how happy he is with this headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and sound

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wished they where open back headphones and also plush style replacement ear cushions. Other than that great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass heavy, decent headset. Nothing amazing but it definitely gets you in the door when competing.

    I would recommend this to a friend