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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 5,049 reviews
  • Rated 5 out of 5 stars

    Headphone review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs without issues and as advertised. Good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for working at home for background noise reduction and they are excellent! No more barking dog complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaiming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headphones for my son as a surprise. Everyday he comes up with new positive things about them. He says it was "best buy" of his life so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headset. For liking to complain, he has never said one negative thing about this pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this recent purchase. Matched price with Amazon made it even a better deal! Thanks Best Buy for always having my back. You have earned my return business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift. My granddaughter loves this one and wanted the same one again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HyperX Cloud- AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fantastic! I don't know much about gaming headsets but this was perfect and a well-worth investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset so far. No issues yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my astro 20 with this headset. So far no issues. Only down side so far is not being able to flip up mic to mute.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for son and it hasn't complained about it. He's still using it today and it's been over 2 years. Maybe the pads is wearing out a little bit but it's working great for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a little research and some shopping around before purchase. Bestbuy had the best price and delivery. My son loves these and threw away other headset immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, really good headphones! Comes with an extra set of ear pads, and everything works great. Highly recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable. The "surround sound" isn't good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After speaking to one of the customers at my store, and him praising these headphones to the high heavens, quite literally, I said, hey, let me try something new. I got these, and tried them out that night. I said, first off, these barely fit. I do not have a large head, but, these headphones already felt too tight, at max extension, and even after trying to break them in, or stretch them out. Nothing worked. Beyond the fit, I did not like the leather earcups, they sealed the headphones too much, and I tried the other felt like earcups, they made you sweat. So, now after trying them on and stuff, I couldn't listen to them for the night, and just left them on my desk for the next day. I got home, tried them out, immediately thought something was wrong with the sound, nothing was I found out, but, I adjusted the audio to be surround or windows artificial system, whatever it is. I then put them back on. They just sounded like they had a little more bass, and a tiny distinction between where the instruments were. Nothing too good though. After hours of trying to adjust them and make them actually sound good, I gave up. I plugged my other wired headphones in that I got for less than 20 dollars, and they sound a lot better still. If you value your money and time, or the comfort/sound of your gaming headset, pick up a steelseries or the cheaper $39.99 HyperX pair of stereo headphones, or spend more and get something with a DAC. Not these though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and connect. Glad I had them when stay at home order happened. Make continuous play with friends feel the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After comparing multiple headphones, we decided on these and they have not disappointed. Only thing that could improve would be to have it be wireless at this price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone comfortable. Only drawback. Mic is not very good. Voice is soft when speaking. Needed to buy a separate microphone to broadcast clear sound to my audience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and solid performance. I use this for flight simulation for flying with air traffic control online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money purchasing the super expensive ones these work amazing. I have bought myself and each of my kids these they are amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Comfortable middle-range set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound fine. The surround option is bad for multiplayer chat but on normal settings it comes through fine. Very comfy--easy to wear for a few hours at a time at least.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool but maybe a Little smaller than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted them for his 15th b day but he is big for his age..they seem small on his head, but he won't return them he likes them a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatible with PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my husband Christmas gift. It works well with pc

    I would recommend this to a friend