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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 5,049 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My son loves it. He got this for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the head head. But sometimes the microphone does not work so I have to reset everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable, nice, and sleek.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, no fuss, no frills, but it's the one you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great birthday gift for my bestie and they loved it. The comfort was immaculate, as well as the red colors on the headphones. It matched their gaming chair nicely. Definitely a must-have!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones for except...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but the wire is really rigid and stiff, and very hard to manage, other than that they r perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like these and they work very well use on a regular bases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best prices at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for gaming.Would recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Can’t complain. Works as it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bad mic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mic quality mediocre for the price range. razer kraken is much more superior

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound at an even better price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these. The sound dampening is great and sound quality is awesome. I was looking for something that wasn’t too expensive but could meet my gaming needs and this fits the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teenage nephew loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my nephew for Xmas and he loves it. In fact, he specifically wanted this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the top headphones for a reason

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for old Logitech headphones. Not going back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone!! My son love it I bought it for him and he is so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, nice fit, and don't have the mic in the way when I just wanna listen to something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as heavy as some of the other brands. Kept out room noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pending opening

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did the research and these are supposed to be better then the old ones my nephew had so I’m excited for him to open and try them out will update after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good all around headset for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything you need it too. The sound quality is pretty good. Only down side is the mic is not retractable. It can get in the way. It comes with an extra pair of ear cushions so that is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely a great headset compared to others around the same price point or a bit higher. I would recommend giving this headset a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new gaming headset. It works better than any other headset I have owned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good but one thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones but when i use things like discord my mic is not loud enough. almost everyone i have discord with say that my mic is too low.

    I would recommend this to a friend